Description

Introduction

Do you want to join an organization that invests in you as a(an) Clinical Manager? At HCA Healthcare, you come first. HCA Healthcare has committed up to 300 million in programs to support our incredible team members over the course of three years.

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Clinical Manager like you to be a part of our team.

Job Summary and Qualifications

The Manager of Performance Management Integrations and Operations advances HCA and Clinical Operations Group strategic priorities through coordination and management of the established enterprise-wide Performance Management Program (Integrated Clinical and Operational Navigation [ICON]). Specifically, this role provides direction and organizational support for continued rollouts and Division/Facility enterprise-wide ICON and Performance Management Program integration, as well as day-to-day coordination and operations of the current enterprise-wide Performance Management Program.

GENERAL RESPONSIBILITIES:

• Responsible to coordinate and manage ICON rollouts, leading to full enterprise ICON integration, thus advancing performance of HCA and Clinical Operations Group strategic priorities.

• Collaborates with interprofessional and cross-functional teams including all Facility, Division, and Corporate entities. This includes provision of direction and organizational support for continued rollouts and enterprise-wide ICON integration, as well as coordination and operational support of day-to-day Performance Management Program operations.

• Manages and coordinates on-site ICON and Performance Management-related integration support. This includes management and coordination of both geographical and Program-related expansion (i.e. introduction of a new strategy/tactic versus integration of a new Division/Facility).

• Manages and coordinates ICON and Performance Management-related integration logistics. This includes management and coordination of both geographical and Program-related expansion (i.e. introduction of a new strategy/tactic versus integration of a new Division/Facility).

• Manages and coordinates communication of Program and product enhancements and changes to end-users.

• Through administration of ICON integrations and the Performance Management Program, supports crosscutting, evidence-based practices and standards of care for multidisciplinary teams, as well as adherence to regulatory, policy, and evidence-based guidelines that fosters clinical and operational advancement.

• Collaborates with multiple clinical and operational subject matter experts to support integration of new and revised clinical and operational content, including communication of clinical and operational content enhancements to end-users.

• Collaborates with Business Owner, Product Owner, and ITG partners to support advancement of ICON software and Performance Management Program capabilities, including communication of technical and workflow enhancements to end-users.

• Through integration of ICON and administration and operation of the enterprise-wide Performance Management Program:

· Supports alignment of ICON and Performance Management to the HCA and Clinical Operations Group strategy.

· Supports Division and Facility advancement from incremental improvement to sustained, cross-domain improvement.

· Administrates and operates ICON within the enterprise-wide Performance Management Program.

· Administrates and operates ICON within the enterprise-wide Performance Management principles: Non-punitive, process-focused approach; team-based action plans leveraging assess, teach, perform, and manage functions; and adherence to the ICON surveillance cycle.

• Through administration of ICON integrations and the Performance Management Program, supports real-time clinical and operational remedy to clinical and operational risks.

• Supports a maturing and evolving Performance Management Program that effective, sustainable, and measurable.

• Supports advancement of key performance and process indicators to advance clinical and operational effectiveness.

• Provides the analytics to determine department level, service line level, or facility level Tier Performance for the ICON Performance Management Program.

• Provides guidance and advisement to the ICON leadership team for the next best action to be taken by the Unit/Facility.

• Provides reports monthly for Tier Performance for all currently enrolled programs, in coordination with Data Services.

EXPERIENCE: Bachelor’s degree in nursing with a minimum of 2 years’ experience in a Manager (Nursing or Quality) or Director (Nursing or Quality) position. Specifically, a minimum of 5 years direct care experience.

EDUCATION: Bachelor of Science in Nursing degree is required. Master’s degree in nursing or equivalent healthcare-related leadership degree is preferred.

SPECIAL QUALIFICATIONS:

• Active licensure as a Registered Nurse is required.

• Nursing leadership certification preferred.

• Lean Six Sigma certification preferred.

• Commanding knowledge and experience caring for multiple patient populations.

• Travel approximately 50%

• Proficient at Microsoft Word, Excel, Outlook, Power Point, SharePoint, WebEx, basic navigation of internal and external data and data sources.

HCA Healthcare (Corporate), based in Nashville, Tennessee, supports a variety of corporate roles from business operations to administrative positions. Like our colleagues in any HCA Healthcare hospital, our corporate campus employees enjoy unparalleled resources and opportunities to reach their potential as healthcare leaders and innovators. From market rate compensation to continuing education and career advancement opportunities, every person has a solid foundation for success. Nashville is also home to our Executive Development Program, where exceptional employees are groomed to take on CNO- and COO-level roles in our hospitals. This selective program focuses on ethics, leadership and the financial and clinical knowledge required of professionals at this level of the industry.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Clinical Manager opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.