Position Summary

The Quality Manager role will be to develop, plan, implement, monitor and lead all aspects of HBD Thermoid’s quality assurance activities to ensure continuous compliant production, consistent with established engineering standards and designed to achieve customer satisfaction goals. Responsibilities also include overseeing the quality assurance activities in our Bellefontaine, OH location and reports to the Plant Manager.

Principle Duties and Responsibilities

• Maintain the quality management system, lead management review meetings and audit the quality manual in compliance with ISO 9001:2015 requirements

• Supervise and ensure that all test procedures are properly understood, carried out, evaluated and that all documents are maintained.

• Responsible for the calibration of all measuring and test equipment including record maintenance.

• Investigates, addresses and resolves internal and external customer complaints regarding quality. Liaise with the responsible department manager(s), supply chain and customers. Maintains non-conformance with corrective / preventative action processes to facilitate the resolution of non-conforming issues

• Supervises and trains receiving, in-process, final inspection and testing activities. Is responsible for maintaining all test records

• Develop additional inspection and testing procedures as needed to ensure the quality of our products maintains a warranty level of less than 1% of gross sales

• Handle customer calls to troubleshoot malfunctioning products in the field and resolve technical problems. This may require travel and field service supervision

Experience and Education Required

• Bachelor’s degree in Mechanical Engineering, Quality or Management is preferred; Continuing education in pursuit of ASQC certification plus ISO 9001 experience will be considered

• More than 3 years’ experience in a quality assurance role including leadership experience

• Proven leadership capability and team development and accountability

• Well organized with a focused attention on detail 

 • Advanced skill with all MS Office products

• Ability to use hand and automated measuring equipment

• Ability to use statistical software such as Minitab a plus

HBD Industries is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

HBD NOTICE OF COLLECTION - CALIFORNIA – December 2022

Please click on this link to view the notice.