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Hazelden Betty Ford Foundation
Center City, MN | Full Time
$64k-79k (estimate)
5 Days Ago
Patient Access Coordinator
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$64k-79k (estimate)
Full Time 5 Days Ago
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Hazelden Betty Ford Foundation is Hiring a Patient Access Coordinator Near Center City, MN

Responsibilities

Patient Access Coordinators (PAC) are the gateway to care for our applicants to become patients with one-call resolution. PAC's will answer calls live, doing a high level assessment to determine clinical appropriateness for one of our facilities and verification of benefits. PAC's will collaborate with a number of other roles within the organization to provide resolution for the caller in the first call and to set up an appointment for a clinical assessment when appropriate. Customer service and sales are important skills, along with the ability to multi-task.

* Utilize customer service and sales skills to provide resolution to caller's needs.

* Conduct screening to determine clinical fit for Hazelden Betty Ford substance abuse services.

* Obtain financial and insurance/benefit information in order to determine eligibility to participate in the programs available through HBFF locations.

* Manage patient caseload to ensure conversion to admit.

* Ensure appropriate documentation is recorded in patient record to facilitate complete and accurate registration in the EHR.

Qualifications

Required Qualifications:

* Bachelor's Degree or equivalent experience (Associate degree with 4 years related work experience OR HSD/GED with 6 years related work experience)

* 2-3 years of Customer Service and Sales experience

* 1 or more years in a call center atmosphere

Preferred Qualifications:

* Recovery and 12-step knowledge

* Experience in a behavioral health setting

Min

USD $24.40/Hr.

Max

USD $34.44/Hr.

Overview

The Hazelden Betty Ford Foundation is the largest nonprofit addiction recovery organization in the United States. It is also one of the most mission-driven places you will find. The Hazelden Betty Ford Foundation team is passionate about providing hope and ultimately healing. As a living, growing and evolving institution, the Hazelden Betty Ford Foundation is - at our core- a people-powered organization. Hazelden Betty Ford Foundation is comprised of 1600 employees, seventeen treatment sites and produces $190 million dollars in annual revenue. This exemplary organization serves nearly 25,000 people annually and is committed to provide hope and healing for those experiencing addiction to alcohol and other drugs.

What makes this organization unique is its total ecosystem approach to prevention, education, research, advocacy and treatment. All of the parts of the organization work together to inform, develop and deliver evidence- based practices that help people reclaim their futures and restore their hope.

Being "a best place to work" is a strategic goal of Hazelden Betty Ford Foundation and it's a goal that every employee plays an active role in helping to achieve. Our culture is a reflection of how encouraged and energized we each feel about contributing our ideas and performing to our greatest ability. Join us and do meaningful work.

We deeply value our employees. Working at Hazelden Betty Ford Foundation includes a comprehensive benefits package, including:

* Competitive Health, Dental and Vision Plans

* Retirement savings plan with employer match

* Paid time-off

* Tuition reimbursement

The Hazelden Betty Ford Foundation is proud to be an equal opportunity and affirmative action employer. We believe that diversity and inclusion among our colleagues is critical to our success as a force of healing and hope for individuals, families and communities affected by addiction to alcohol and other drugs; and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Job Summary

JOB TYPE

Full Time

SALARY

$64k-79k (estimate)

POST DATE

04/21/2024

EXPIRATION DATE

05/07/2024

WEBSITE

hazeldenbettyford.org

HEADQUARTERS

BEAVERTON, OR

SIZE

1,000 - 3,000

FOUNDED

1949

CEO

MIKALA IRIS

REVENUE

$5M - $10M

INDUSTRY

Ambulatory Healthcare Services

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About Hazelden Betty Ford Foundation

The Hazelden Betty Ford Foundation is the nation's largest nonprofit treatment provider, with a legacy that began in 1949 and includes the 1982 founding of the Betty Ford Center. With 17 sites in California, Minnesota, Oregon, Illinois, New York, Florida, Massachusetts, Colorado and Washington, the Foundation offers prevention and recovery solutions nationwide and across the entire continuum of care for youth and adults. The Foundation includes: the nation's largest recovery publishing house a fully-accredited graduate school of addiction studies a dedicated addiction research center inten ... sive educational programs for medical students and professionals community and school-based prevention programs and services unique family and childrens programs an influential institute for recovery advocacy and policy Diversity, Equity and Inclusion at the Hazelden Betty Ford Foundation Our collective ability to meet the challenges of today and thrive in the future is directly connected to having a diverse workforce, an inclusive culture, a strong presence in diverse communities, and the provision of culturally responsive care. To that end, in early 2019, the Hazelden Betty Ford Foundation embarked on a strategic and sustainable journey for change in procedures, decision-making processes and the allocation of resources. Learn more about what we are doing to affect long-term, sustainable change. https://www.hazeldenbettyford.org/about-us/diversity-equity-inclusion More
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If you are interested in becoming a Patient Access Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Access Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Access Coordinator job description and responsibilities

A patient access representative needs to analyze and synthesize data for the patient so that a patient access representative can solve these problems.

01/19/2022: Sarasota, FL

They also need to maintain a positive attitude, especially with patients who need emotional support during challenging times.

02/24/2022: Fayetteville, AR

A patient coordinator, or care coordinator, works with healthcare professionals, medical staff and patients to manage a patient's healthcare plan.

01/22/2022: Terre Haute, IN

They can assist patients with taking the pills and organizing methods to help patients remember which pills to take and when, but patient coordinators are primarily focused on helping patients follow physicians' orders.

04/13/2022: Anderson, IN

Patient care coordinators should have good analytical skills to be able to understand and then explain medical procedures and diagnoses to patients.

03/17/2022: Manchester, NH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Access Coordinator jobs

Greet patient upon arrival

01/21/2022: Philadelphia, PA

Earned promotion from Patient Access Representative for following superior performance and demonstrated ability to quickly learn and master complex concepts.

03/29/2022: Portsmouth, NH

Foster Other Relevant Skills and Qualities.

01/23/2022: Twin Falls, ID

Worked closely with physicians and nursing staff to maintain excellent patient care.

02/03/2022: Boise, ID

Send a Primary Care Provider Report, receive orders and make appropriate referrals.

03/23/2022: Passaic, NJ

Step 3: View the best colleges and universities for Patient Access Coordinator.

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