Description

You will be part of the team that works directly with our customers to prepare required export documentation for shipment of commodities via container overseas as well as obtaining bookings from SSL and participate in the contract application process to ensure all cargo is shipped in a timely fashion. The successful candidate is a team focused and detail oriented person with advanced organizational skills who enjoys making sure documents are accurate and transactions are processed properly.

Essential Duties and Responsibilities include a subset of the following: 

• Prepare invoices and all required export documentation for each booking and send via email/FedEx to customer 
• Communicate with customers via email to obtain approval of draft documents and answer any questions
• Communicate with steamship lines (SSL’s) to resolve issues with OBL’s/bookings/SI and invoices via email and phone
• Work with trader and other team members to create shipping plans and contract applications
• Communicate with SSL’s to request bookings
• Keep accurate and organized files in a common shared drive or shared email boxes
• Ensure both internal and external compliance requirements are followed
• Be curious and provide ideas for continuous process improvement
• Other duties as assigned

Additional Items:

• Desires to gain an appreciation of the bigger picture and how all facets of the business work together for the success of the Company.
• Selects appropriately from applicable standards, methods, tools, applications and use. Demonstrates analytical and systematic approach to problem solving. Communicates fluently orally and in writing. 
• Is able to plan, schedule and monitor work activities in order to meet time and quality targets

Requirements

• Agriculture, export and/or container experience is a plus, but not required.
• Minimum of intermediate working knowledge of Excel.
• Experience with Agris is a plus, but not required.
• High level of detail, multi-tasking, and problem solving
• Positive, self-motivated individual with organization, communication, and negotiation skills; commitment to continuous learning
• Strong customer service commitment