Job Purpose:

The Business Inside Sales Representative is essential to driving activity in the Business Sales channel. The position is responsible for outbound call activity that will drive new revenue growth and driving fiber penetration. The ability to provide excellent customer service as well as upsell new products to previously sold customers is key to this role. The Inside Sales Representative will also be responsible for sourcing new sales opportunities through lead follow up, outbound dials, and emails.

Essential Functions:

• Strategize customer lists to create a plan of attack for new and existing customers
• Uncover new customer opportunities as well upsell previously sold customers
• Effectively communicate proposed solutions via the phone or email
• UnderstandHawaiian Telcom's strategic direction and sales implementation processes
• Strong emphasis on working in a team environment and driving a positive culture
• Heavily measured on activity and sales generated
• Maintain a sales funnel and provide regular updates to the Sales Manager

Education:

Four year business degree of equivalent experience required

Relevant Work Experience:

1-3 years work experience Salesperson from a competitive environment desired

Special Knowledge, Skills and Abilities:

• Consultative Selling
• Sales Process
• Customer Knowledge
• Qualifying
• Planning
• Product Knowledge
• Business Acumen
• Competitive Knowledge
• Resource Management
• Self Management
• Innovation
• Resource Leadership

Supervisory Responsibility:

This position does not have any supervisory responsibilities