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At Chalmers Ford , we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Chalmers Ford is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Responsibilities
The Service Advisor is responsible for providing excellent customer service keeping in mind that our customer’s perspective comes first. This individual presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns. Serves as the communicator between customer and technician, ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Qualifications
Communication skills – communicates effectively with others.
Time management – managing one’s own time and time of others.
Typing – ability to type efficiently in order to enter repair orders.
Mathematics – calculating service costs and counting change.
Basic computer skills.
Requirements:Minimum 2 Years experience as a Service Advisor/Service Consultant
Proven record of achieving exceptional Customer Satisfaction
Above average energy level
A desire for a long term career with a growing organization
Personal and professional integrity
Reynolds and Reynolds POWER computer experience a plus
Full Time
$43k-59k (estimate)
06/02/2024
06/15/2024
chalmersford.com
RIO RANCHO, NM
100 - 200
1996
$50M - $200M
Retail
Chalmers Ford is proud to be the preferred Ford dealer of Rio Rancho, New Mexico & the surrounding Albuquerque Metro Area. Our dealership provides Ford vehicles, pre-owned vehicles, service, Quick Lane maintenance service, OEM parts, collision repair, and Allstate insurance services. We carry an extensive inventory of pre-owned vehicles along with new Ford cars, trucks, and SUVs. In addition to being your Rio Rancho/Albuquerque area Ford dealer, our Quick Lane locations are readily available to provide maintenance and repairs to all vehicles - not just Ford models. Visit our website to view cu ...
rrent specials and our large selection of vehicles!
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The following is the career advancement route for Experienced Service Advisor positions, which can be used as a reference in future career path planning. As an Experienced Service Advisor, it can be promoted into senior positions as a Shop Service Technician, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Experienced Service Advisor. You can explore the career advancement for an Experienced Service Advisor below and select your interested title to get hiring information.