79 customer service representative Jobs in lansing, mi
First National Bank of America is Hiring a Bilingual Customer Service Representative Near Lansing, MI
First National Bank of America is seeking customer focused bilingual candidates to work in our call center. We are willing to train candidates who possess exceptional communication and customer service skills, regardless of their prior work experience. A successful candidate will be goal-driven and thrive in a fast paced environment, contributing as a valued member of the team. You will work with a dedicated group of people committed to helping our customers. This means you will be handling many different situations that will require your great customer service skills.
Compensation includes an hourly wage plus the opportunity to earn monthly incentive pay based on results.
2 Full-Time openings:
8:00 AM-5:00 PM & 8:30 AM-5:30 PM on a Monday-Friday basis
Location: On-site in our Lansing, MI office
Responsibilities:- Answer incoming calls and other communications from loan customers and others, assisting them with their varied inquiries
- Resolve our loan customers requests timely and professionally
- Engage in outbound calls to provide exceptional service and follow up for our customers
- Create and maintain appropriate customer records
Bilingual (Spanish/English) required.
Work Environment:
Position will often be in a busy office environment. The ability to multitask and focus in this environment is essential.
Employee benefits
- Medical Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
- Dental Premiums as low as $0.00
- Vision Low premium Plan
- Discounted childcare
- Pet Insurance
- Paid Time Off (PTO)
- 401k with employer match
- Adjustable desks that can be raised or lowered to sit or stand
First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy.
Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job.
First National Bank of America is an Equal Opportunity Employer.
#LI-Onsite
Job Summary
Full Time
$35k-44k (estimate)
04/28/2024
05/11/2024
fnba.com
EAST LANSING, MI
200 - 500
1955
KENNETH FOOTE
$200M - $500M
Banking
Related Companies
About First National Bank of America
First National Bank of America, is a high performing workplace with more than $1 billion in assets. We are a privately held, Michigan based community bank with our headquarters in East Lansing. Equal Housing Lender. Member FDIC. Were unusual in the way that we do business, meaning that no one else in the industry does what we do. We offer our customers exceptional rates on deposit accounts, we purchase notes and we lend in the Non-QM mortgage space in all 50 states. We take pride in all facets of our business and believe that little things add up to big differences. At First National Bank of A ...
merica, we strive to provide exceptional service to all customers. At FNBA, we set out to be an exceptional bank and practice the culture, "Work hard, have fun and prosper". Our success is attributed to the way our team works together, we are like a big family and we encourage each other to grow both personally and professionally everyday. As a result, you'll find a positive work environment that is remarkable and unlike any other banking services company. We have a terrific 401K match, sweet treats almost daily, competitive salaries, and a new state of the art building.
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The following is the career advancement route for Bilingual Customer Service Representative positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Representative. You can explore the career advancement for a Bilingual Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Bilingual Customer Service Representative jobs
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Step 3: View the best colleges and universities for Bilingual Customer Service Representative.
