Under the general supervision of the Office of County Administration (OCA)- Research and Analysis Division (RAD) Director and Language Access Program Manager, the Language Access Analyst will perform a variety of research and analytical functions in support of the Language Access Program. Individuals in this role will collect and manage data and information to determine the needs of and services offered to Harris County Limited English Proficiency (LEP) residents, support the development of a county-wide language access plan, write reports, and prepare presentations, as needed.The Language Access Analyst is expected to possess excellent communication skills to support the development of the county-wide language access plan, articulate findings through well-written reports and presentations, demonstrate high attention to detail, and critical and analytical thinking to collaborate effectively within the team. 

Duties and Responsibilities:

• Data Analysis and Reporting: Gathers, analyzes, and validates information and data from various sources on Harris County limited English proficient (LEP) demographics, county-wide LEP programs and activities usage, and identifies existing language access services, resources, and gaps, and prepares comprehensive written reports, presentations, and data visualizations.

• Language Access Planning: Utilizes the language access needs assessment and other resources to develop a comprehensive county-wide Language Access Plan for implementation and establishes a strategy for prioritizing and utilizing existing resources for 16 OCA departments.
• Communication and Quality Assurance: Drafts and prepares briefings, memos, and reports outlining research findings and progress for various county and non-county audiences. Ensures the integrity of the information the Office collects and provides support for quality control measures.
• Engagement and Collaboration: Establishes working relationships with community organizations and stakeholders to obtain information on access to services by OCA departments. This includes engaging with staff from county departments and representatives from other governmental jurisdictions and agencies, as appropriate.
• Leadership Support: Provides support to the Language Access Program Manager as required to ensure the smooth operation and success of the program.

• This Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Management may, at its discretion, assign, or reassign duties and responsibilities to this job at any time. 

Harris County is an Equal Opportunity Employer https://hrrm.harriscountytx.gov/Pages/EqualEmploymentOpportunityPlan.aspx
 If you need special services or accommodations, please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net. This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

NOTE: Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation but ONLY information stated on the application will be used for consideration. "See Resume" will not be accepted for qualifications.

• Experience in language access or working with individuals and/or groups where English is a second language is a plus.