A division of Harris, MACC operates with its Simplified Network division as a prominent provider of VoIP phone and call center solutions, dedicated to revolutionizing business communication practices.

Our state-of-the-art cloud-based offerings and customer-centric services empower organizations to optimize operational efficiency and deliver outstanding customer service.

We are currently in search of a proactive and goal-oriented Inside Sales Representative to join our dynamic sales team. The ideal candidate will be tasked with upholding our reputation for exceptional customer service while driving sales of our VoIP phone and call center solutions through effective lead generation, relationship building, and product demonstrations.

This role plays a critical part in reaching our sales objectives and necessitates a creative mindset to pinpoint and secure new business opportunities.

This remote role welcomes candidates anywhere in the USA and will be working in the Central time zone.

What we are looking for :

• Generate new sales opportunities through inbound lead generation, outbound cold calls, social media, and email campaigns.
• Understand customer needs and requirements to effectively propose the right solutions.
• Conduct online demos to prospects and provide comprehensive product information.
• Build and maintain strong, long-lasting customer relationships.
• Receive and submit quotes based on existing customer account inquiries.
• Leverage and maintain inquiries, pricing, and opportunities in our CRM.
• Achieve and exceed monthly sales targets.
• Work closely with the sales team to develop and execute sales strategies.
• Keep abreast of the latest industry trends, competitive landscape, and product developments.
• Maintain accurate records of all sales activities and pipeline management in the CRM system.

What we are looking for :

• Proven inside sales experience, preferably in the VoIP or telecommunications industry.
• Strong presence and experience in dealing with customer and prospect inquiries and cold calling.
• Proficient with corporate productivity and web presentation tools.
• Experience working with CRM software (e.g., Salesforce, CRM).
• Excellent verbal and written communication skills.
• Ability to multi-task, prioritize, and manage time effectively.
• BA / BS degree or equivalent work experience.

What we can offer :

• Competitive salary plus performance-based bonuses.
• Opportunity to work with a leader in telecommunications solutions.
• Career advancement opportunities in a rapidly growing company.
• Comprehensive training and professional development.
• A dynamic and supportive work environment that fosters innovation and collaboration.

About Harris :

is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc.

CSI , symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals.

Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success.

Harris will continue to growth through reinvestment both in the people and products that we offer and making investments in acquiring new businesses.

About MACC :

Telecommunication companies of all sizes across the United States use MACC’s billing system. Our products empower clients to reach new levels of efficiency through integration and process automation.

MACC’s products are supported by professional and dedicated customer care teams to ensure the outstanding service our clients deserve.

Plus, we offer the stability of being a growing company with more than 45 years of experience.

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