STATEMENT OF JOB:

The Dining Services Supervisor oversees all aspects of food service for residents, staff, and guests. The Dining Services Supervisor assists in hiring, training, supervising, and evaluating all food service staff. Prepares meals according to approved menus and recipes and takes into account special dietary needs of the residents. In the absence of the Dining Services Director, supervises dietary staff to assure efficient operation of the kitchen at all times.

Responsibilities include but are not limited to:

Policies/Procedures/Administration

• Maintains a working knowledge of all policies and procedures pertaining to the position, the department, and the personnel
• Supervises dining staff to ensure proper preparation of food in compliance with policies, and to ensure proper use of raw food and supplies
• Ensures that the food service area and all equipment exceeds sanitation requirements set forth by federal, state, and local health regulations and meets the community standards
• Maintains quality standards and stays within budget for food/supply costs
• Prepares and presents menu items according to standard recipes
• Maintains clean and orderly work area at all times, including floors/prep areas
• Participates in weekly cleaning routines planned by Dining Services Director
• Reports faulty equipment, broken or chipped glassware, broken or chipped food trays, etc. to supervisor. Removes from service any items that may be potentially dangerous to a resident or employee
• Reports incorrect refrigerator and freezer temperatures to supervisor immediately. Must be recorded 2 times/daily
• Makes sure all leftovers are properly cooled, stored, identified, and dated
• Observes good safety practices
• Pays special attention to portion control
• Removes frozen food items from freezer for next day (or meal) preparation, and begins prep for next day meal
• Makes appropriate menu substitutions when certain food items are not available when approved by Dining Services Director
• Responsible for supervising assigned duties to prepare kitchen for each meal being served
• Responsible for supervising assigned duties to prepare kitchen for next day meal when working evening shift
• Responsible for taking and recording food temps three (3) times daily
• Attends staff meetings and in-services as required
• Performs all other duties as assigned

Residents:

• Will develop a good working knowledge of specific requests and diets of each resident. Must be alert to changes as well as likes and dislikes
• Must be courteous and polite to all residents, visitors, and staff
• Follows confidentiality policies regarding release of resident information

Staff:

• Supervises dining staff in the absence of the Dining Services Director
• Assists in training new dining employees
• Conducts in-service training at the direction of the Dining Services Director

Requirements:

• Must be Serv-Safe certified, or be willing to become certified within 60 days of hiring
• Must have dining services experience in a management or leadership capacity
• Must have a working knowledge of ordering, storing, preparing and serving in a food service environment, preferably in a senior living community
• Must possess the ability to read, write, and make simple calculations. Must be a quick learner and be able to effectively apply principles learned
• Must be able to follow verbal and written instructions
• Must be able to stand for long periods of time and withstand temperature extremes, wet and/or humid conditions and noise
• Must be able to lift 50 lbs on a regular basis or at least eight (8) times per shift
• Must be able to carry, pull or push heavy objects up to 20 feet
• Must be organized, and able to work well with others as part of a team
• Must be in a designated uniform during working hours and maintain good personal hygiene and neat public appearance
• Must be willing to work a flexible schedule to include evenings, weekends, and holidays