52 Service representative Jobs in Montgomery, AL
Harmon Dennis Bradshaw is Hiring a Service representative Near Montgomery, AL
Join Harmon Dennis Bradshaw, Inc., a reputable company specializing in customer service. With our commitment to excellence and dedication to providing exceptional service, we strive to make a positive impact on our clients and community.
As an Assistant Service Representative, you will have the opportunity to be an integral part of our team, working in a hybrid remote capacity.
While based in Birmingham, Alabama, you will enjoy the flexibility and convenience of remote work, combined with the support and camaraderie of our close-knit team.
Your strong communication skills and customer-focused approach will ensure that our clients receive the highest level of satisfaction.
If you have a passion for helping others, enjoy working in a collaborative environment, and seek a fulfilling career in customer service, Harmon Dennis Bradshaw, Inc.
is the perfect place for you.
Benefits
Paid Time Off (PTO)
Work from Home
Flexible Schedule
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Responsibilities
- Respond to client inquiries via phone, email, and chat in a timely and professional manner.
- Provide accurate and helpful information to clients regarding our products and services.
- Address client complaints and concerns, striving for prompt resolution and complete customer satisfaction.
- Maintain detailed and accurate records of all client interactions and transactions.
- Collaborate with team members to ensure a seamless and positive customer experience.
Requirement
- Bachelor of Science Degree
- Previous experience in customer service or a related field is preferred.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Demonstrated ability to remain calm and professional in challenging situations.
- Proficiency in using customer service software and tools.
Last updated : 2024-05-09
Job Summary
Full Time
$41k-52k (estimate)
05/11/2024
06/21/2024
The job skills required for Service representative include Customer Service, Problem Solving, Communication Skills, Written Communication, Dedication, etc. Having related job skills and expertise will give you an advantage when applying to be a Service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service representative positions, which can be used as a reference in future career path planning. As a Service representative, it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service representative. You can explore the career advancement for a Service representative below and select your interested title to get hiring information.
If you are interested in becoming a Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Representative job description and responsibilities
Customer service representatives typically responds to customer inquiries by telephone, e-mail or chat to provide non-technical problem resolution.
01/08/2022: Orlando, FL
Support agents should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.
03/20/2022: Bangor, ME
Service representatives may also offer additional sales and products, sell products or services directly.
02/02/2022: Springfield, MO
Measure and analyse customer feedback.
03/13/2022: Davenport, IA
Service representative are responsible for addressing customer needs and ensuring they have a good experience.
03/09/2022: Syracuse, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Representative jobs
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
03/24/2022: Worcester, MA
Service representatives typically use a telephone, computer and other office equipment.
01/08/2022: Jackson, MS
Depending on their roles, qualifications, specialization and years of experience, a customer service representative may vary their salary rate.
02/16/2022: Columbus, MS
A good service representative should not waste customers’ time by keeping them waiting for too long.
01/17/2022: High Point, NC
The best service representative must have a deep knowledge of how their companies’ products work.
04/02/2022: Washington, DC
Step 3: View the best colleges and universities for Service Representative.
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