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Shift Manager responsibilities include:
Supervise breakfast shift and maintain company standards for quality, service, and cleanliness. If certified, supervise other shifts as needed.
Train and develop crew under the direction of management.
Maintain a cooperative, harmonious working relationship with management and crew. Assist with crew member duties as needed.
Conduct crew meetings prior to shift, as needed, to discuss operations procedures, promotions, safety, security, training, etc.
Manage labor cost to meet company standard.
Control inventory to meeting company GAP standard.
Maintain reports and records based on company standards and in compliance with state and federal regulations.
Maintain building and equipment using proper operating, cleaning, and preventive maintenance procedures.
Responsible for all cash when in charge of a shift including bank deposits. Ensure that cash procedures are followed.
Ensure personal appearance meets company standard and displays professionalism at all times.
Ensure all HR, sanitation, safety, and security policies and procedures are recognized and enforced to provide a safe and compliant environment for all when in charge of the shift.