JOB SUMMARY

The primary responsibility of the Retail Sales Associate is to provide service to guests, operate a POS system, stock items, and complete retail transactions. All duties are to be performed in accordance with department and property policies, practices, and procedures.

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Assist guests with their needs and drive sales.
• Maintain a sale focused culture to achieve store goals.
• Maintain a clean and safe environment and ensure product replenishment from stock room to guarantee our guest’s ease of shopping.
• Own the guest’s experience and report any opportunities for improvement to Retail Management
• Follow all Retail, POS, and Cash Handling procedures.
• Perform other job‐related duties as requested.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

• High School Diploma or equivalent
• Six (6) months of Retail Sales experience
• Six (6) months of cash handling experience

PREFERRED EXPERIENCE:

• Previous experience working in a similar resort setting.
• Work varied shifts, to include weekends and holidays.

CERTIFICATIONS, LICENSES, REGISTRATIONS:

• Valid Alcohol Awareness Card
• Must be 21 years of age or older.
• Proof of eligibility to work in the United States

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to operate a Retail POS system.
• Effective listening abilities with strong judgment skills.
• Able to effectively communicate in English, in both written and verbal forms.
• Knowledge of hotel services, features, local attractions, and activities to respond to guest inquiries accurately.
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.
• Ability to work varied shifts, to include weekends and holidays.