2 Help Desk Technician - Full Time - Beaumont Jobs in Beaumont, TX
Harbor Healthcare System is Hiring a Help Desk Technician - Full Time - Beaumont Near Beaumont, TX
- Responds to service requests either on the phone, via email, in person or through remote access.
- Offers technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of hardware and software
- Actively seeks timely resolution to end user problems, interfaces with third party support when necessary
- Creates and Administers Active Director User account and permissions, as well as exchange mailboxes
- Performs employee moves, transfers and new hire deployments
- Documents problems as well a corrective procedure gathers end user feedback to improve processes and procedures
- Analyzes common complaints and creates, maintains and updates company knowledge base articles to help users solve problems independently.
- Supports Windows 7 – 10 desktop and laptops (physical and virtual)
- Supports mobile devices iPhones and iPads, performs hardware repairs when necessary
- Assists with administration of network servers, switches, routers and firewalls
- Assists with support of IP PBX's
- Assists with nightly backups
- Strong troubleshooting and logical problem-solving skills
- Ability to resolve basic to intermediate hardware, software and connectivity problems
- Ability to work Independently
- Experience with data and voice cabling
- Experience with network printers, copiers, scanners
- Experience with Apple iOS
- Familiarity with UEM specifically AirWatch/Workspace
- Familiarity with Active Directory, DNS, Exchange 2007-2010, Office 365, Office 2007-2013 Server 2008r2 – 2012
- Familiarity with VPN, LAN and WAN troubleshooting
- Familiarity with VDI environment specifically VMWare Horizon View 5.5 – 7 experience with thin clients
- Familiarity with Cisco Meraki Firewalls, Switches, Access points
- Knowledge of VMWare vSphere 5.5 – 7
- Knowledge of Cisco and Fortinet phone systems
- Effective written and verbal communication
- Ability to travel - must have reliable transportation
- Clean background and drug screen
- Semi-monthly pay periods - Direct Deposit
- Healthcare Benefits Include: Medical, Dental, Vision, and 401(K)
- PTO (Personal Time Off)
- Holiday Pay
Job Summary
Full Time
$49k-60k (estimate)
05/09/2023
06/06/2024
harborhcs.com
BAYTOWN, TX
200 - 500
2005
DEANA O WILSON
$50M - $200M
Related Companies
About Harbor Healthcare System
Harbor Healthcare System manages a large network of health care professionals across the country. These include; Harbor Hospice and Harbor Home Health have operations in Texas, Louisiana, Kansas, Missouri, and Michigan. Harbor Hospice operates with both in-patient and out-patient facilities and treats all patients with the highest quality of care. Diagnostic Group is a multi-specialty group with several locations in South East Texas. The clinic's provide a wide range of annual physicals and medical screenings. The clinic's physicians specialize in the management of chronic diseases and conditi...ons such as diabetes, asthma, chronic obstructive pulmonary disease, and high blood pressure. Alliance Medical Services is a Medical Equipment supplier serving all counties in South East Texas. Harbor Foundation is a 501(c)(3) charitable organization dedicated to improving the quality of life for patients with life-limiting illnesses by raising funds to provide assistance outside the scope of health care, to promote education for patients, families and our community, to assist bereaved family members, and other charitable acts as approved by the Board of Directors. www.harborhospice.com www.beacon.life www.dgihcs.com www.amsdmetx.com www.harborfoundation.com
More
Show less
Similar Jobs
Popular Articles
