Harbor Health Services is an innovative, growing, mission-based organization that lives, serves and collaborates with our community members to achieve our mission to help individuals reach their full potential through access to local, affordable services that promote health. Harbor provides medical, behavioral health, dental, and support services to more than 34,000 patients in Boston, the South Shore, and Cape Cod. Harbor Health also operates two Programs for All-Inclusive Care for the Elderly in Mattapan and Brockton, providing comprehensive healthcare, transportation and social services for more than 450 frail elders who continue to live with dignity and independence in the community and a Woman, Infants and Children (WIC) Nutrition Program. To help further the mission of Harbor, we are looking for a talented Portuguese Medical Interpreter to join our Care Team at the Harbor Community Health Center-Plymouth.  

This is not a remote position; candidate must be able to work on site at the Harbor Community Health Center-Plymouth. 

Harbor Health offers an excellent, comprehensive benefits package including Health, Dental, Vision, Life, & Disability insurance, 403b Savings Plan, Generous Paid Time Off plus 11 additional Holidays and much more! 

Role: 

The Portuguese Medical Interpreter provides interpretation for patients and staff and supports the operations of the department, in the consecutive, simultaneous, and sight translation modes, facilitating successful delivery of services to linguistically diverse consumers. 

Responsibilities: 

• Provides interpretation between parties using Portuguese in accordance with Interpreter Code of Conduct and Ethics.
• Ensures that the language of the patient is interpreted to the provider or other internal/external individuals as stated providing explanations as necessary and vice versa.
• Provides explanation of colloquialisms and/or issues of cultural competence that may impact visit as requested by provider or patient.
• Explains health center resources, office protocols, and limitations to clinicians and patients.
• As required, writes letters/notes for patients, providers and vendors in target language.
• Serves as a cultural and linguistic resource to both patients and providers to contribute to successful outcomes.
• Seeks clarification on issues to ensure interpretation is correct.
• Adheres to interpreter schedule and arrives for scheduled appointments in a timely manner.
• As appropriate, schedules appointments for patients with the Patient Access Representatives. 
• Follows up with providers or other health care professionals in a timely manner while reviewing taskbox, voicemail, etc.
• Documents pertinent data into the appropriate electronic medical record template within 24 hours of its occurrence as per protocol.

Requirements: 

• High School Diploma or equivalent, Bachelor’s Degree preferred
• Medical Interpreter Certification required with a minimum of 40 hours of interpreting training with oral and written testing component. 
• Proven oral and written fluency in English as well as Portuguese
• One year of experience as a Medical Interpreter preferred
• Proven knowledge of medical terminology (Tele Language Inc. assessment)
• Proven customer service skills
• Ability to work independently and as part of a team and in collaboration with other health professionals 
• Ability to appropriately prioritize 
• Basic skills in Microsoft applications: Word, Excel and Outlook
• Working knowledge of Medical Interpreter Standards of Practice, including medical interpreter ethics and code of conduct along with issues of cultural competence
• Working knowledge of electronic health records and practice management systems preferred, EPIC highly desired. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.