ABOUT THE ROLE

Provides business-related support for the operations process to ensure catalog quality for correct business steering and provides management information and operational analysis. As a Coordinator, the incumbent in this position applies advanced skills, serving as a resource in resolving complex, non-routine problems, and issues. They may orient, train, and check the work of other team members.

JOB RESPONSIBILITIES

• Ensure weekly maintenance and quarterly system updates are accurate and up to date within NUS, as it relates to costs
• Provide ad-hoc statistics from all relevant systems to support analysis from Management and Operations Staff
• Coordinate and perform maintenance of Base Route Catalogues
• Create and update rates within the online rate system, and coordinate maintenance of vendor hierarchy in organization catalogs
• Analyze costs and volumes per vendor
• Superuser for Compass Operations and train or organize training for other users in Compass Operations
• Maintain bank holidays and steering catalogs for Transport Dispatch Center
• Maintain equipment supply costs
• Maintain standard cost (ad-hoc CSC, chassis standard cost, EQP standard cost, etc.)
• Routing network maintenance in accordance with PREX - Define base routes, location, missing inland routing, GEO coordinates, inland restrictions, and re-define location structure
• Responsible for the execution of the ICCL, follow-up on the exemption with other areas, and proper documentation and approvals in the system.
• Ensure compliance with QEM standards in RNA Operations.
• Facilitate the implementation and communication with recommendations from corporate departments (Audit, QEM, etc.).
• Perform quality audits and validations.

JOB QUALIFICATIONS

• High School Diploma and 2 years’ experience in the Maritime Industry or the equivalent combination of education and experience preferred.
• Understands most shipping terms; can use a dictionary to find terms not recognized. Is willing to clarify shipping terms unique to a location. Understands routings, schedules and general practices of various countries, carriers, ports, and terminals.
• Knows what type of equipment must be made available at what locations, depending on shipping schedules and types of goods shipped.
• Understands the requirements for using climate-controlled containers in shipping special goods. Knows where to source special units and generator sets and the requirements for their placement on ships, handling by ground transportation companies and repair.
• Understands requirements for maintenance and repair of shipping equipment and is skilled in repair. Knows what various repairs require in time, procedure, and cost. Skilled in identifying quality repair work and that which is unacceptable.
• Proficient in MS Office (e.g., MS Teams, Excel, PowerPoint, etc.) and other software appropriate to work demands.

WORKING CONDITIONS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the incumbent is regularly required to sit, talk and hear.The incumbent regularly uses hands and fingers in the course of daily job duties, including the use of a personal computer. The vision requirement includes close vision.May incur mental stress due to time deadlines. May need to lift up to 15 pounds at times.

This job description describes the minimum job requirements. This description is illustrative and does not imply that the functions outlined below are the exclusive standards of this position. Incumbents will be expected to follow additional instructions and perform other related duties as required.