Duties and Responsibilities:

- Answer incoming phone calls and identify the type of assistance the customer needs;
- Scan and electronically file incoming orders for nay DME items;
- Filling of other documents, i.e. billing;
- Verify patient eligibility with insurance carriers;
- Communicate effectively with patients and professionals in clinics, hospitals, and facilities;
-Help in other or special tasks as needed.

Qualifications:

- Must have a positive attitude, be a team player, with a focus on excellent customer service;
- Demonstrate computer literacy with the ability to learn the company's software system;
- Proficient in MS Word and MS Excel, 10-Key by touch, type at least 45 WPM;
- Ability to reason, problem solve, and use critical thinking skills;
- Multi-task a variety of duties while maintaining a positive attitude;
- Great organizational skills and ability to prioritize tasks;
- Well-spoken and ability to communicate effectively through phone, fax, email, and face-to-face.

Job Types: Full-time, Part-time

Pay: $17.00 - $20.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k) matching
• Health insurance

Experience level:

• No experience needed

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Oxnard, CA 93030: Relocate before starting work (Required)

Work Location: In person