At Hands of Heartland, we believe that people with developmental disabilities are people first. We at Hands of Heartland will always place the person before the program — striving daily to embody the message our name states.

We are looking for dependable, compassionate people to provide direct oversight of our Direct Support Professionals (DSPs) in our residential settings.

Job Summary

The Team Member Coordinator is responsible for coordinating and directing operations of our residential locations. This includes hiring, training, and scheduling staff, implementing program plans, and coordinating appointments and activities for the individuals we support. This position requires some travel between locations.

Essential Duties & Responsibilities

• Ensure proper services are provided to address the wants and needs of people with developmental disabilities as written in the Individual Support Plan (ISP).
• Ensure a safe, positive, and encouraging atmosphere in the day center for the people we support.
• Ensure each individuals’ rights are protected and they are treated with dignity and respect.
• Demonstrate and train team members to interact with the people we support in an emotionally supportive and therapeutic manner.
• Ensure all documentation is completed accurately and in a timely manner, including but not limited to individual plan data, behavior plan data, community integration logs, assessments, individual funds requests, communication book, mileage logs, maintenance requests forms, and supply acquisition forms.
• Safeguard individual’s funds, assisting individuals with purchases.
• Effectively hire, train, coach, evaluate and mentor team members.
• Ensure assigned team members record their time accurately and approve timecards in a timely manner.
• Facilitate the integration of individuals into the community by accompanying them to recreational and social activities.
• Intervene when aggressive and/or inappropriate behavior occurs to implement behavior plans and strategies.
• Provide on-call support to staff during emergencies and locate staff to fill shifts when necessary.
• Ensure assigned facilities and vehicles are clean and compliant with HOH and state requirements.
• Complete and remain current on all required trainings.
• Other duties as assigned.

Education & Experience

• At least two years of experience working with people with developmental disabilities preferred
• One year supervisory/leader experience preferred
• Valid driver's license
• Current automobile insurance
• Ability to pass registry and background checks

Knowledge, Skills & Abilities

• A passion to serve others
• Strong attention to detail
• Excellent time management skills and the ability to juggle multiple responsibilities while communicating honestly about your timelines, challenges and questions.
• Ability to adapt as needed in a growing environment
• Ability to handle a variety of situations and personalities
• Must maintain confidentiality and protect individual rights
• Ability to always project a caring and professional image
• Excellent communication, interpersonal and organizational skills