Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Answer phone calls and provide information to guests or transfer calls to appropriate departments
- Handle guest inquiries, requests, and complaints promptly and courteously
- Assist with reservations and cancellations, ensuring accuracy of information
- Process payments and maintain accurate records of guest transactions
- Maintain a clean and organized front desk area

Skills:
- Excellent customer service skills with a friendly and approachable demeanor
- Strong communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Proficient in using phone systems and computer software for hotel operations
- Attention to detail and ability to handle cash transactions accurately
- Problem-solving skills to resolve guest issues or complaints

Please note that this position may require working night shifts or overnight hours.

If you enjoy providing exceptional customer service and have strong communication skills, we would love to hear from you! Apply now to join our team as a Front Desk Clerk/Night Auditor.

Job Types: Part-time, Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Middletown, NY 10941: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person