22 front desk associate Jobs in albany, ny
Red Roof is Hiring a Front Desk Rep - (Paid Time Off & Benefits) Near Albany, NY
** Front Desk Rep - (Paid Time Off & Benefits)**
**Job Category****:** Inns - Hourly **Requisition Number****:** FRONT02523 Showing 1 location **Job Details**
**Description**
* Someone to help our guests! Show off your city and be the tour guide for the guests send them to your local favorites.
* Make an impact on your guests by making each experience unique and tailored to them.
* Empowered individuals are our favorite be your bold self.
* Welcomes guests and assists them with their stay, including checking in/out, wake up/courtesy calls, and handling guest concerns and requests
* Takes reservation requests and making adjustments to reservations as needed
* Works with Hotel Management and other team members to provide an excellent guest experience
* Uses our front desk computer system to complete customer transactions and run reports
* Communicates with the housekeeping team to be aware of room availability or guests
**QUALIFICATIONS**
* HS Diploma or equivalent work experience
* 1-2 years in a previous customer service position
* Basic office skills (i.e. math, cash handling, computer skills, etc.)
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Licenses & Certifications**
Job Summary
Full Time
$28k-37k (estimate)
05/02/2024
05/15/2024
redroof.com
SPRINGFIELD, OH
3,000 - 7,500
1972
RON RIANO
$200M - $500M
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About Red Roof
Red Roof is a leader in the economy lodging industry with franchised, corporate-managed, and corporate owned properties, serving millions of guests each year. With coast-to-coast locations, Red Roof has over 550 properties in the U.S. Red Roof is also expanding internationally to Brazil, Canada, Thailand and Japan. The primary goal at Red Roof is to provide customers savings without sacrificing comfort so they can "Sleep Easy. Spend Less." The brand has been investing significantly to renovate and upgrade hotels nationwide with sleek and modern NextGen redesign elements. The Red Roof NextGen h ...
otels feature updated, stylish and home-like interior and exterior designs that demonstrate the Red Roof dedication to providing customers with an affordable stay in a clean, comfortable and modern room. Next, the company rolled out Red Roof PLUS+, an enhanced Upscale Economy offering at a value price. The brand also launched The Red Collection, a city-center soft brand made up of upscale economy to midscale unique hotels that reside "In the Hearts of Cities You Love." Red Roof offers franchisees Genuine Relationships. Real Results.. The Red Roof loyalty program, RediCard, is the richest in the industry rewarding members with free nights with only 7,000 points, advance notice of special offers, and complimentary bottled water each day of their stay. Traveling with your pet? Don't forget that at Red Roof 'you stay happy, pets stay free' as one well-behaved pet is welcome per room, nationwide. For more information or reservations, call 800.RED.ROOF (800.733.7663) or visit www.redroof.com.
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