9 Front Desk Agent Jobs in Burlington, NC
Hampton Inn & Suites Burlington is Hiring a Front Desk Agent Near Burlington, NC
Job Description
About Us:
The Hampton Inn & Suites Burlington is conveniently located off I-85/I-40 at Exit 141 and is minutes away from Elon University, Alamance Regional Medical Center and great shopping at the Tanger Outlets or Alamance Crossing. Guests enjoy a host of amenities and services designed with comfort in mind. The hotel is located at 2935 Saconn Drive, Burlington, NC 27215.
The Role:
As a Front Desk Agent , you're not just handing out room keys – you're creating memories for our guests. From warm welcomes to efficient check-outs, you’ll be instrumental in making sure every detail of a guest’s stay is perfect.
What You'll Do:
- Welcome guests with a smile that sets the tone for their stay – friendly, relaxed, and inviting.
- Assist guests with information about local hotspots, hidden gems, and hotel services.
- Manage room reservations, modifications, and cancellations.
- Turn challenges into opportunities, resolving guest issues with patience and a can-do attitude.
- Collaborate with the behind-the-scenes team to ensure guest requests are met.
- Contribute your valuable insights in team meetings and daily huddles to elevate our service game.
Your Skills and Style:
- You've got a knack for customer service, honed through past experiences, preferably in hospitality.
- Your communication is clear, friendly, and professional.
- Attention to detail is your strong suit; no request slips through the cracks.
- Technology doesn't intimidate you – you're comfortable with reservation software and basic systems.
- Pressure is just another part of the job – you stay cool under all circumstances.
- Your schedule flexibility means you're open to varied shifts, weekends, and holidays.
- A high school diploma or equivalent is your foundation; any hospitality education is a plus.
The Perks – What’s in it for You:
- Competitive compensation that recognizes your star quality.
- Comprehensive medical and dental benefits for full-time team members, available Day 1.
- Paid time off (PTO) and holiday pay to maintain work-life balance.
- Shine bright with our Team Member Recognition Program.
- Incentive plans available to all departments to reap the rewards of your exceptional performance.
- Opportunities for growth and development in a thriving hospitality environment at Parks Hospitality Group.
- Access to special discounts on stays and dining – share the love with friends and family
Get to Know Us More:
The Hampton Inn & Suites Burlington is owned and managed by Parks Hospitality Group . We were voted a Best Place to Work in 2022 and 2023. Learn more about us by visiting our website: www.parkshotels.com .
Ready to Shine?
Step into the spotlight as a Front Desk Agent at Hampton Inn & Suites Burlington . If you're ready to create exceptional experiences for our guests and be a key player in our hospitality story, click “Apply” to submit a brief application. Let's make every stay unforgettable together.
Job Summary
Full Time
$26k-34k (estimate)
04/24/2024
05/12/2024
ashevillehamptoninns.com
BURLINGTON, IA
50 - 100
2015
$10M - $50M
Accommodations
Related Companies
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
