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Job Summary:
We are seeking a highly motivated and customer-oriented individual to join our team as a Front Desk Clerk/Night Auditor. In this role, you will be responsible for providing exceptional guest service and ensuring the smooth operation of the front desk during the night shift. The ideal candidate will have excellent communication skills, a strong attention to detail, and previous experience in the hospitality industry.
Duties:
- Greet guests and provide them with a warm welcome
- Check guests in and out of the hotel
- Answer phone calls and respond to guest inquiries
- Handle guest complaints and resolve issues in a timely manner
- Process payments and maintain accurate records
- Assist with night audit duties, including reconciling daily transactions and preparing reports
- Ensure the security of the hotel by monitoring access and maintaining a safe environment
- Collaborate with other hotel departments to ensure guest satisfaction
Qualifications:
- Previous experience in a customer service role, preferably in a hotel setting
- Strong communication skills, both verbal and written
- Excellent organizational and multitasking abilities
- Proficiency in using phone systems and other office equipment
- Bilingual skills are a plus
- Knowledge of hotel management software is preferred
- Ability to work night shifts and weekends
Benefits:
- Competitive pay based on experience
- Opportunities for career advancement within the hospitality industry
- Employee discounts on hotel stays
If you are a dedicated individual with a passion for providing exceptional guest service, we would love to hear from you. Apply today to join our team as a Front Desk Clerk/Night Auditor!```
Job Type: Full-time
Pay: $17.00 per hour
Expected hours: 16 – 40 per week
Benefits:
Schedule:
Work setting:
Ability to Relocate:
Work Location: In person
Full Time
$27k-36k (estimate)
03/16/2024
07/12/2024
The job skills required for Front Desk/Night Auditor include Customer Service, Guest Service, Communication Skills, Attention to Detail, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk/Night Auditor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk/Night Auditor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk/Night Auditor positions, which can be used as a reference in future career path planning. As a Front Desk/Night Auditor, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk/Night Auditor. You can explore the career advancement for a Front Desk/Night Auditor below and select your interested title to get hiring information.