Job Summary

The Maintenance technician is responsible for the day-to-day operations of the engineering division. They are also responsible for assisting with the operation, maintenance, service and repair of equipment as assigned. He/she is also responsible for participating in the preventative maintenance program, handling guest requests and other work orders as assigned. He/she is also responsible for performing the job in a safe and efficient manner and performing trade jobs, such as carpentry, painting, plumbing, etc.

QUALIFICATION STANDARDS

Physical requirements:

• Long hours sometimes required.
• Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to stand during entire shift.

Performance requirements: Must be able to convey information and ideas clearly.

• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high-pressure situations.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding and clarifying the issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must be able to work unsupervised.

DUTIES & FUNCTIONS

Essential:

• Approach all encounters with guests and associates in an attentive, friendly, courteous and service oriented manner.
• Maintain regular attendance in compliance with standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).
• Comply at all times with standards and regulations to encourage safe and efficient hotel operations.
• Follow all hotel and departmental procedures and policies.
• Report emergencies and unusual situations immediately.
• Handle guest room maintenance requests in a timely fashion.
• Demonstrate an attitude of cooperation and helpfulness at all times.
• Assist with the operation, maintenance and repair of equipment.
• Associates must, at all times, be friendly, courteous, and helpful to guests, associates and managers.
• Change out light bulbs; perform preventative maintenance for guest rooms to include vinyl repair, touch up paint, minor furniture repair, tub caulking, tile repairs, etc.
• Perform preventative maintenance for ice machines, refrigerators, kitchen equipment, laundry equipment, HVAC, guestrooms, meeting rooms, the swimming pool and hot tub.
• Perform plumbing repair, laundry equipment repair, preventative maintenance on all exhaust fans and supply; monitor energy conservation; repair vacuum cleaners and any other small equipment upon request.
• Immediately follow up on any alarms to determine the exact location and cause - determine emergency status and report to the Front Desk with findings.
• Point out and assist with eliminating safety concerns.
• Assist in maintenance of health code requirements for pool and spa.

Marginal: Do periodic property tours of interior and exterior perimeter for debris and trash removal; Check the lighting and irrigation periodically.

• Complete all appropriate Engineering forms.
• Assist with the setup of special meeting needs.
• Complete assigned maintenance request forms daily.
• Use proper two-way radio etiquette at all times when communicating with other associates.
• Perform any other duties as requested by management.

Hourly Wage: BOE

Job Type: Full-time

Job Type: Part-time

Pay: $11.00 - $12.00 per hour

Expected hours: 24 – 30 per week

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Weekends as needed

Education:

• High school or equivalent (Required)

Experience:

• Maintenance: 2 years (Required)
• Pool maintenance: 1 year (Preferred)
• Hotel experience: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: In person