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9 Front Office Supervisor Jobs in Cumming, GA

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Hampton Inn Cumming, GA
Cumming, GA | Full Time
$45k-61k (estimate)
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Legacy Family Eyecare
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Front Office Supervisor
$45k-61k (estimate)
Full Time 7 Months Ago
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Hampton Inn Cumming, GA is Hiring a Front Office Supervisor Near Cumming, GA

We are looking for a seasoned and well-organized Front Office Supervisor to join our team at the Hampton Inn Cumming, GA. The Front Office Supervisor is responsible for overseeing and guiding the front desk staff, ensuring optimal operations, and providing an unforgettable guest experience. The perfect candidate is devoted to customers, eager, and team-minded. This is an amazing prospect to sharpen your knowledge of hospitality and become part of a renowned and successful team.

Compensation:

$16 - $17 hourly

Responsibilities:
  • Handle all day-to-day operations of the front office, including reception, check-in/check-out, guest services, and reservations
  • Train, supervise, and evaluate front office staff to maintain the highest levels of customer service and knowledge
  • Respond promptly to guest complaints, inquiries, and requests to ensure customer satisfaction.
  • Actively promote hotel services, facilities, and specials to guests
  • Ensure that the front office is properly staffed and operational during designated hours of operation
Qualifications:
  • Two (2) years of experience in hotel front office management
  • Knowledge of hospitality industry practices
  • Excellent customer service skills
  • Proven ability to manage a team of front-office agents
  • US Work Authorization
  • Proficiency in computer systems and reservations software, specifically PEP and OnQ
  • Ability to respond immediately and proactively to customer needs
  • Knowledge of accounting and budgetary controls
  • Excellent problem-solving and conflict-resolution skills
  • Excellent communication, organizational, and time management skills
About Company

Our mission statement is simple:

To provide legendary service to our guests by empowering our team to consistently deliver the spirit of hospitality in a safe and friendly work environment.

Job Summary

JOB TYPE

Full Time

SALARY

$45k-61k (estimate)

POST DATE

09/23/2023

EXPIRATION DATE

04/27/2024

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Hampton Inn Cumming, GA
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3 Weeks Ago
Hampton Inn Cumming, GA
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Hampton Inn Cumming, GA
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The job skills required for Front Office Supervisor include Front Office, Guest Service, Customer Service, Problem Solving, Computer Systems, Hospitality Industry, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Office Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Office Supervisor. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Front Office Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Office Supervisor job description and responsibilities

Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas.

02/18/2022: Terre Haute, IN

Front office supervisors also provide hotel clerks with necessary training and support. Plan and assign workloads for front office associates.

02/11/2022: Bridgeport, CT

Handle the front desk budget and order office supplies as needed. Prepare monthly reports and budget for front office department.

02/28/2022: Brockton, MA

Primarily supervises front office team members to ensure efficient and smooth operations for producing excellent feedbacks and guest satisfaction.

12/31/2021: Fresno, CA

The supervisor must be able to work effectively under duress and provide direction to other members of the support team.

01/06/2022: Austin, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Office Supervisor jobs

Knowledge of front office policies and procedures, reservations, accounts receivable and a thorough understanding of Front Office operations and software systems.

12/24/2021: Florence, AL

Allocate rooms to expected arrivals after checking the guests preferences and special requests.

02/26/2022: Fort Myers, FL

Build strong relationships and liaise with all other department's especially housekeeping, reservations etc.

01/24/2022: Utica, NY

Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.

01/14/2022: Lompoc, CA

Supervise daily shift process ensuring all team members adhere to standard operating procedures.

01/27/2022: Gainesville, FL

Step 3: View the best colleges and universities for Front Office Supervisor.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
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