Join a collaborative team of hospitality pros who are dedicated to curating and delivering hotel experiences as unique as the city they call home. The Sales Manager is responsible for achieving optimal occupancy growth in existing accounts and generating new business all to maximize total revenue and meet/exceed hotel profit objectives. They provide critical direction in determining sales strategies while aggressively pursuing and securing leisure/ transient and group business to maximize hotel revenue. They are responsible for developing the sales forecast for the annual budget.

The ideal candidate is a real people-person, collaborative, engaging, a problem solver able to pivot as circumstances dictate and excited to innovate and adopt to changing business and travel conditions. The DOS is a hotel leader who acts as an ambassador on property and embodies the hotel’s ethos and the company’s “LIVE” spirit.

RESPONSIBILITIES AUTHORITIES:

· Always treats guests with courtesy and respect.

· Display honesty integrity.

· Be a hands-on do-er and inspirational leader able to motivate team members to drive for success and exceed expectations.

· Build strong relationships with colleagues, partners, clients, and outside vendors.

SPECIFIC DUTIES:

· Achieve monthly top line revenue goals and increase the hotel’s STAR market share.

· Proactively sell the hotel through face-to-face appointments with customers, tele-prospecting, etc.

· Leverage emerging tools and technology to prospect for new business and have working knowledge of relevant programs

· Effectively utilize all systems to their maximum capacity including information input, reporting, understanding how all systems work together and utilizing key data.

· Evaluate potential business opportunities for the hotel and coordinate as necessary with the GM and Revenue Manager

· Builds relationships, contacts, and business intelligence. Demonstrates community spirit through involvement in local organizations.

· Participates with the budgeting process for top line revenue, group, as well as sales expenses.

· Maintains awareness of the sales practices of the hotel's competitive set and is a "product expert" when selling against them.

· Ensures adherence to all sales administrative processes and deadlines, including preparation and submission of reports, budgets, and/or internal communications.

· Builds strong relationships and loyalty with top producing clients. Identifies and executes up-sell opportunities.

· Book groups as well as meeting room.

· Plans, organizes, leads, and/or participates in hotel meetings including staff meetings, sales meetings, etc. as part of the hotel’s executive team.

· Helps out at the front desk when needed.

· Greet and participate in welcome reception for tour groups.

· Other job-related duties may be assigned by the associate’s supervisor.

WHAT ARE WE LOOKING FOR?

· Creative I Collaborative I Enthusiastic I People Person

· Proven, dynamic leader and self-starter.

· Strong written and verbal communication skills.

· Demonstrated problem solving and interpersonal skills.

· Select service hotel experience.

· Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and collect accurate information to resolve conflicts.

· Local and regional market experience a plus.

· Honesty, integrity, passion for hard work and success. Detail obsessed. Results driven.

QUALIFICATIONS SKILLS:

· Travel/Tourism, Sales/Marketing or similar background preferred.

· 2 years sales management experience in the hospitality industry.

· Experience in hotel and brand marketing

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ABOUT PM HOTEL GROUP

Awards Accolades:

· Recognized as a Best Place to Work in Hospitality as seen in Hotel Business (2019)

· Fastest Growing Private Companies in DC – Washington Business Journal (2020 2019)

· Inc 5000 – Fastest Growing Private Hospitality Companies (2019)

PM is PEOPLE-POWERED

At PM Hotel Group we are passionate about fostering an environment that allows our associates to thrive. Creating a culture dedicated to respect, teamwork, entrepreneurial spirit, and the drive to succeed, we encourage our associates to express themselves and their unique talents. We celebrate diversity and are committed to equity and inclusion.

A top-15 hotel management company, PM Hotel Group has over two decades of experience building relationships with brands, partners, and third-party hotel owners. We know that our greatest resource is our people, and this people-first mindset is at the heart of our corporate DNA.

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid jury duty
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Experience:

• Sales management: 1 year (Preferred)
• Hospitality: 1 year (Preferred)

Ability to Commute:

• Kennebunk, ME 04043 (Preferred)

Ability to Relocate:

• Kennebunk, ME 04043: Relocate before starting work (Required)

Work Location: In person