6 Front Desk Clerk Jobs in Heath, OH
Hampton Inn by Hilton Heath-Newark is Hiring a Front Desk Clerk Near Heath, OH
We are looking for a Hotel Front Desk Agent (part-time 1st shift and/or 2nd shift) to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include greeting & registering guests, answering phone calls, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Dependability and the ability to work indepentanly is very important. You must have reliable transportation as well.
Responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Skills
- Previous work experience as a Hotel Front Desk Agent, Receptionist or similar role is helpful but not required
- Comfortable with using computers and answering phones
- Great at greeting guests & trouble shooting situations
- Customer service oriented with a positive attitude
- Excellent communication and organizational skills
- Dependability a MUST!
Job Type: Part-time
Pay: From $12.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Rotating weekends
Work setting:
- In-person
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel & Accommodations Guest Services Staff: 1 year (Preferred)
- Hotel experience: 1 year (Preferred)
Work Location: In person
Job Summary
Part Time
$26k-35k (estimate)
04/19/2023
07/30/2024
The job skills required for Front Desk Clerk include Customer Service, Guest Service, Housekeeping, Credit Card, Transportation, Payment Method, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Clerk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Clerk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Clerk positions, which can be used as a reference in future career path planning. As a Front Desk Clerk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Clerk. You can explore the career advancement for a Front Desk Clerk below and select your interested title to get hiring information.
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