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We are a multiple award winning hotel looking for a "hamptonality" filled person to join our team at the front desk! Smiles and a go-getter attitude are a must for this role. We are looking for a candidate with a flexible schedule to work our front desk shifts! The hours may vary from 7am-3pm and 3pm-11pm.
JOB SUMMARY:
The front desk is the heart of our hotel and is responsible for communication between guests and members of our team. The front desk agent duties include, but are not limited to, checking in and out guests, ensuring all requests are met, as well as handling any issues that may arise and assign resolution to proper department.
QUALIFICATIONS:
High School diploma or equivalent and/or experience in a hotel or a related field preferred
Must have excellent customer service and communication skills
Ability to multi-task a must!
JOB DUTIES:
Check guests into and out of rooms using Hilton's PEP system
Assist guests in making reservations in person and on phone.
Being responsible for and balancing cash drawer before, during, and after shift.
Provide administrative and general support to management staff.
Manage incoming phone calls for general information, as well as transfer calls to proper department when required.
Assign rooms and complete requests for arriving guests.
Follow Hilton's Standard Operation Procedures.
Light cleaning and daily stocking of amenities/snacks.
Any additional duties and tasks as assigned by management.
Job Types: Full-time, Part-time
Pay: From $12.25 per hour
Benefits:
Schedule:
Work setting:
Work Location: In person
Part Time | Full Time
$26k-34k (estimate)
04/15/2023
05/27/2024
The job skills required for Front Desk Agent include Customer Service, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
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A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
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Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.