2 Front Desk Agent Jobs in Rifle, CO
Hampton Inn and Suite Rifle is Hiring a Front Desk Agent Near Rifle, CO
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience during their stay. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.
Responsibilities:
- Greet guests upon arrival and provide them with information about the hotel and its amenities
- Check guests in and out, ensuring accuracy of information and payment processing
- Handle guest inquiries, requests, and complaints promptly and professionally
- Assist with reservations, cancellations, and modifications
- Maintain knowledge of room availability, rates, and hotel services
- Provide recommendations for local attractions, restaurants, and activities
- Operate phone systems and handle incoming calls with proper phone etiquette
- Assist with night audit duties as needed
- Collaborate with other hotel departments to ensure guest satisfaction
- Maintain a clean and organized front desk area
Skills:
- Excellent guest relations skills with a strong focus on customer service
- Previous experience in the hotel industry or related field is preferred
- Knowledge of front desk operations and hospitality management principles
- Familiarity with night audit procedures is beneficial but not necessary
- Proficient in using phone systems and handling multiple calls simultaneously
- Strong communication skills, both verbal and written
- Ability to handle difficult situations with professionalism and tact
If you are passionate about providing exceptional service to our guests and thrive in a dynamic environment, we encourage you to apply for this position. We look forward to reviewing your application.
Job Type: Full-time
Pay: From $15.00 per hour
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
Work setting:
- In-person
Ability to Relocate:
- Rifle, CO 81650: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$29k-38k (estimate)
04/23/2024
08/20/2024
The job skills required for Front Desk Agent include Customer Service, Communication Skills, Guest Relations, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
12/01/2021: Richmond, VA
The front desk agent can also post charges towards a guest account.
01/11/2022: Cleveland, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
02/05/2022: Portland, ME
Make checklists and to-do lists.
11/30/2021: Saint Paul, MN
Seek Out Hospitality Skills Training Opportunities.
01/27/2022: Pensacola, FL
Finally, Add A Summary Or Objective Statement.
01/17/2022: Fort Worth, TX
Step 3: View the best colleges and universities for Front Desk Agent.
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