Hampton Inn Lake Buena Vista is currently searching for an Outstanding Front Office Supervisor , that understands the concept of exceptional Hamptonality guest service.

Overall Responsibilities: The Front Office Supervisor will be responsible for providing exceptional service to every guest while simultaneously maximizing hotel profitability. Furthermore, the Front Office Supervisor will be responsible for ensuring that all hotel operations are performed professionally and adhere to the brand and company standards. Other responsibilities may include but are not limited to the following:

• Directing and coordinating the activities of the front desk, reservations, guest service
• Maximizing ADR and Occupancy
• Motivating, coaching, and training Front Office personnel
• Controlling Front Desk schedules
• Maintaining a cooperative and positive work environment
• Performing hotel administrative functions as required

Job Requirements:

• MUST be available to cover all shifts.
• Candidates MUST have a minimum of 2 years of Hilton Brand front desk experience.

• Desire to operate a best in class hotel
• Proven ability to deliver exceptional guest service results as measured through guest satisfaction
• Solid job history

Benefits:

• Monthly / Quarterly Incentive based Bonus
• Hilton Employee Travel Program
• Paid Vacation
• Walt Disney world Hospitality Pass....Etc

Additional Compensation:

• Bonuses

Job Type: Full-time

Schedule:

• 8 hour shift

Work setting:

• In-person

Experience:

• Hilton ONQ: 1 year (Required)

Work Location: In person