You haven't searched anything yet.
We are looking for a part-time Guest Service Representative to serve as our guests’ first point of contact and manage all aspects of their accommodations.
Guest Service Representative responsibilities include registering guests, managing reservations and providing information about rooms, rates, amenities, as well as the surrounding areas including Mayo Clinic. If you have a passion for customer service and a positive team-oriented attitude - we’d like to meet you!
Ultimately, you will help create a pleasant and memorable stay for our guests.
Shifts are approximately 7:00am - 3:00pm and 3:00pm-11:00pm.
The Hampton Inn Rochester South is located on South Broadway, two miles South of downtown Rochester. We are looking for a Guest Service Representative to join our busy and professional team. Previous hotel experience is preferred, but not required. Representatives need to be able to demonstrate initiative and be someone who has the reputation for delivering great service and being fun to work with.
Guest Service Representative performs the various functions of hotel reception including; registration, guest accounting, telephone and concierge services to deliver an exceptional experience for our guests. Additionally, Guest Service Representatives contribute to the overall safety and security of the hotel by reporting damage, following safety rules, and assisting in emergency situations.
Essential Job Functions
General Qualifications & Requirements
Work Environment & Other
We are looking for someone who has a passion for customer service, who is organized and detail oriented, has basic computer knowledge, a willingness to learn, has the ability to empathize with guests and has strong interpersonal skills. If this sounds like you, we hope to meet with you soon!
The Hampton Inn Rochester is an Equal Opportunity Employer
Job Type: Part-time
Pay: From $16.00 per hour
Expected hours: 16 – 32 per week
Benefits:
Schedule:
Work setting:
Education:
Experience:
Ability to Relocate:
Work Location: In person
Part Time
$31k-40k (estimate)
04/18/2024
04/22/2024
The following is the career advancement route for Guest Service Representative/Front Desk positions, which can be used as a reference in future career path planning. As a Guest Service Representative/Front Desk, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Representative/Front Desk. You can explore the career advancement for a Guest Service Representative/Front Desk below and select your interested title to get hiring information.