```Duties``` As a Guest Service Agent, you will be responsible for providing exceptional customer service and ensuring a positive experience for all hotel guests. Your duties will include: - Greeting guests upon arrival and departure in a friendly and professional manner - Assisting guests with check-in and check-out procedures - Handling guest inquiries, requests, and complaints promptly and courteously - Processing reservations and cancellations accurately - Conducting night audit procedures to reconcile daily transactions - Answering phone calls and directing them to the appropriate department or individual - Providing information about hotel services, facilities, and local attractions - Performing front desk tasks such as key card issuance and room assignment ```Skills``` To excel in this role, the following skills are required: - Fluency in multiple languages to assist multilingual guests effectively - Strong communication skills and phone etiquette - Prior experience in hospitality or hotel management - Ability to work efficiently in a fast-paced environment - Excellent customer service skills with a friendly and approachable demeanor If you are passionate about hospitality, possess excellent communication skills, and enjoy interacting with people from diverse backgrounds, we encourage you to apply for the Guest Service Agent position.

Job Types: Full-time, Part-time

Pay: $11.50 - $13.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evenings as needed
• Evening shift
• Holidays
• Morning shift
• Night shift
• Rotating weekends
• Weekends as needed

Work setting:

• In-person

Ability to Relocate:

• Wetumpka, AL 36092: Relocate before starting work (Required)

Work Location: In person