• Must be able to work 6a-2p and 2p-10p.
• Must have weekend availability.
• Hotel experience is preferred.
• Welcome guests with a friendly greeting.
• Manage guest bookings in accordance with company guidelines, including guest check in and check out, answering phones, processing financial transactions and more.
• Coordinate with all hotel departments to effectively address guest requests.
• Take up other duties as assigned by the management team.
• Perform the physical aspects of the job including sitting, bending, climbing, standing, reaching, and walking for up to 90% of the workday and lifting and carrying up to 60 lbs.
• Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
• Ability to stand and move throughout the front office and continuously perform essential job functions.
• Ability to read, listen and communicate effectively in English, both verbally and in writing.
• Ability to access and accurately input information using a moderately complex computer system.
• Hearing and visual ability to observe and detect signs of emergency situations.

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

• Employee discount

Schedule:

• 10 hour shift
• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekends as needed

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Required)

Work Location: In person