The Hampton Inn and Suites by Hilton is a top-rated hotel in the Alexandria area.

The ideal candidate will possess and demonstrate excellent customer service and communication skills, attention to detail, and multi-tasking skills as well as the ability to work in a fast-paced environment dealing with the public. Computer skills are also necessary for working at the front desk.

Shift times are 6 am to 2 pm and 2 pm to 10 pm on both weekdays and weekends. Swing shifts (1 pm to 8 pm)may also be available on busy weekdays or weekends. Must be able to work weekends, regardless of shift.

Responsibilities include, but not limited to:

• answering and transferring telephone calls
• making, changing or canceling guest reservations
• checking guests in and out
• handling cash sales
• troubleshooting problems with room issues or guest complaints in a friendly and efficient manner
• working and communicating with co-workers in other departments
• assisting with laundry as needed
• handling of third-party reservations correctly
• other tasks as needed and requested by management

Applicants must have reliable transportation to and from work, must be punctual, flexible, and reliable in attendance. A background check will be completed on all interviewed applicants.

Paid computer training is provided prior to training at the front desk. This training will be scheduled upon hire.

Job Type: Part-time

Pay: From $16.00 per hour

Expected hours: 16 – 24 per week

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Evening shift
• Every weekend
• Holidays
• Morning shift
• Weekends as needed

Work setting:

• In-person

Experience:

• Hotel experience: 2 years (Preferred)

Work Location: In person