All About Hamilton Health Center

Hamilton Health Center (Hamilton), established in 1969, is the only Federally Qualified Health Center (FQHC) within a 30-mile radius of Harrisburg, PA and continues to grow using a holistic and comprehensive approach to being patient centered. The mission of Hamilton is to improve the health of Central Pennsylvania’s residents by delivering high quality, respectful and patient-centered health and related social services that promote access, treatment, education, and prevention regardless of health, economic, or insurance status. Our vision is that every member of our community, regardless of their ability to pay or their insurance status, receives holistic, quality health care needed to create a healthy community. For over 50 years we have been true to these words. As part of our team, you will work alongside a dedicated team that cares and values those we serve.

Benefits offered: In addition to your base pay, you are also eligible to receive:

• Paid time off, Birthday holiday, and 7 paid holidays.
• Medical, Dental & Vision,
• Company paid life insurance.
• Retirement Plan
• Employee Assistance Program

Job Summary: The Medical Assistant will act as direct medical support to providers with direct patient care in an ambulatory care clinic setting, while under the direct supervision of a physician and/or physician extender and a Clinical Supervisor. Required to perform various job functions from direct patient care, medical procedures, proper medication administration, documentation into Electronic Medical Record (EMR) and administrative support to providers and department while adhering to standards of care, following Hamilton Health Center policies, procedures, and protocols.

Essential duties and Responsibilities:

• Participate as a Care Team member under the direction of a medical provider by assisting patients to set goals, monitor progress and address barriers to achieving goals, identify patient needs and facilitate in directing them to care coordinator or other Hamilton services to address those needs.
• Provide patients with information and resources that will help them meet their medical goals and/or medical needs.
• Review the provider’s schedule and compile list of patients to be reviewed during huddle.
• Review the EMR for patients using the appropriate template for preparation for team huddle.
• Check each chart for applicable lab test results and/or diagnostic test results and notify provider of any problems or concerns. Track and obtain results if not in the system.
• Identify patients with recent ER visits, hospitalization, or specialist visits; check for/obtain relevant information to support continuity of care.
• Identify needs for patients with chronic conditions and facilitate care for patients such as contacting a care coordinator, advocating for other Hamilton services, soliciting provider to address need.
• Capture accurate medical history, current office visit information and accurate vital signs including heart rate, blood pressure, and temperature.
• Document chief complaint and prepare patient for examination relevant to chief complaint. Enter the chief complaint into the EMR.
• Under the direction of the Provider may assist with medical examinations, to include but not limited to perform routine or specialized procedures including but not limited to venipuncture, wound dressings, ear irrigations, setting up sterile fields, and any procedure that is ordered by Provider while adhering to standards of within the scope of licensure and quality patient care.
• Maintain patient and department flow-must be able to assist with nurse schedule as assigned, be flexible with daily schedule changes and assist other team members when needed.
• Clean rooms daily and after each patient. Follow protocols for proper cleaning procedures of all and any re-usable medical equipment.
• Maintains adequate stock of medical supplies within each exam room adhering to proper storage protocols and ensuring compliance with dates, safety and quality measures outlined by Department and Nursing leadership.

Minimum Education/Certifications: High School diploma or equivalent and completion of an accredited medical assistant program, required. CPR Certified or able to obtain certification within 6 months of job placement.

Minimum Work Experience: Minimum of one-year experience working in a professional medical, administrative or physician office setting, preferred.

This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.