Job Title: Patient Care Coordinator

Company: Halo Hospice

Location: Fort Worth, Texas

Job Type: Full-time

Salary: Competitive, commensurate with experience

Benefits: Comprehensive benefits package including health insurance, paid time off, retirement plans, and professional development opportunities.

Company Overview:

Halo Hospice is a leading provider of compassionate end-of-life care in Fort Worth and surrounding areas. We are dedicated to upholding the highest standards of excellence in hospice care and are committed to enhancing the quality of life for our patients and their families during their final journey. As we continue to grow, we are seeking a dedicated Patient Care Coordinator to join our team and provide essential administrative support to our interdisciplinary care team.

Job Summary:

As a Patient Care Secretary at Halo Hospice, you will serve as a vital point of contact for patients, families, and healthcare professionals, ensuring smooth coordination of care and administrative operations. You will play a key role in facilitating communication, managing records, and providing exceptional customer service to all stakeholders. We are looking for a detail-oriented individual with excellent organizational skills and a compassionate demeanor to join our team and contribute to our mission of providing dignified and personalized care to those we serve.

Responsibilities:

* Greet visitors, answer phone calls, and respond to inquiries from patients, families, and healthcare providers in a professional and courteous manner.
* Coordinate patient admissions, discharges, and transfers, ensuring accurate and timely documentation of all related activities.
* Schedule appointments, arrange transportation, and assist with coordinating services such as durable medical equipment and medication delivery.
* Maintain electronic medical records (EMR) and ensure accuracy, completeness, and confidentiality of patient information in compliance with HIPAA regulations.
* Assist with billing and insurance-related tasks, including verifying insurance coverage, obtaining authorizations, and processing claims.
* Collaborate with the interdisciplinary care team to ensure seamless communication and coordination of care for patients and families.
* Prepare and distribute correspondence, reports, and other documents as needed, both internally and externally.
* Assist with organizing and conducting team meetings, in-service training sessions, and other events as directed.
* Provide administrative support to the Director of Patient Care Services and other members of the leadership team as needed.

* Assist with preparation of the IDT meeting.

Requirements:

* High school diploma or equivalent required; associate's or bachelor's degree preferred.
* Previous experience in a healthcare or hospice setting preferred, with knowledge of medical terminology and procedures.
* Proficiency in computer applications such as Microsoft Office Suite and electronic medical record (EMR) systems.
* Strong organizational skills and attention to detail, with the ability to prioritize tasks and manage multiple responsibilities effectively.
* Excellent interpersonal and communication skills, with a customer service-oriented approach.
* Ability to maintain confidentiality and exercise discretion in handling sensitive information.
* Flexibility to adapt to changing priorities and work independently as well as part of a team.
* Compassionate and empathetic demeanor, with a commitment to providing exceptional care and support to patients and families during difficult times.

Note: At Halo Hospice, we are dedicated to fostering a culture of diversity, equity, and inclusion, and we encourage individuals from all backgrounds to apply. Join our team and become part of a caring and supportive work environment where you can make a meaningful difference in the lives of others.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Fort Worth, TX 76104: Relocate before starting work (Required)

Work Location: In person