Job description

Sales Manager

Summary

Job Overview

Implement the sales and marketing strategy for the hotel to ensure that revenue and room night sales goals are achieved, tactical plans are implemented, and results are monitored and achieved.

Duties and Responsibilities

ESSENTIAL FUNCTIONS

· Develop and maintain relationships with key clients in order to produce guest room business.

· Regularly sell hotel rooms through direct client contact.

· Achieve budgeted revenues for the Sales Department and maximize profitability within all areas of responsibility.

· Participate in the preparation of the annual operating budget, the hotel marketing plan and business plan, and financial plans which support the overall objectives of the hotel. Produce weekly reports and sales forecasts.

· Implement hotel-level tactical sales plans that drive measurable incremental occupancy, increase average rates, increase business during off-peak periods and enhance the image of the hotel in the local community. Monitor sales activities/performance to ensure actual sales meet or exceed the established revenue plan. Identify top producers in the hotel’s market.

· Maintain regular and punctual daily attendance in accordance with schedules approved by management.

· Develop and maintain good relationships with officials and representatives of local community groups and companies.

· Attend out-of-town conventions and trade shows as required to promote sales and income revenue for the hotel.

· Promote and encourage teamwork and quality service through daily communication and coordination with other departments.

· Perform outside sales calls daily or on a schedule developed in coordination with and approved by the Director of Sales.

· Perform other duties as assigned.

Other:

· Regular attendance in conformance with the standards, which may be established by the hotel from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

· Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

· Upon employment, all employees are required to fully comply with the hotel’s rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills and abilities.

· Communications skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the Company.

· Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training.

· Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.

· Computer skills including email, excel, word, and brand related software.

· Problem solving, reasoning, motivating, organization and training abilities are used often.

· Ability to travel to attend workshops, tradeshows, conventions, etc.

· Must possess a valid driver’s license

Job Type: Full-time

Benefits:

• Employee discount
• Mileage reimbursement
• Paid time off
• Travel reimbursement

Compensation package:

• Quarterly bonus

Schedule:

• 8-hour shift
• Morning shift

Travel requirement:

• Up to 25% travel

Ability to commute/relocate:

• Macomb, MI 48044: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: In person