We are looking for a collaborative manual Quality Assurance Engineer with a passion for quality who knows the devil is in the details. You’ll be a part of a larger, dynamic engineering team and work closely with product and design to ensure every feature and function released meets the highest level of software standards. Our engineers, product managers, and designers are a fantastic group of problem solvers who work hard on turning big ideas into impactful software used by some of the biggest names in events and fundraising.

YOUR LIFE AT HAKU

Our state of the art, stunning offices overlooking Biscayne Bay in Miami are home to a diverse, thoughtful, and dynamic group of passionate professionals. We love solving challenges, fostering strong relationships with our customers, creating innovative technology, and winning together as a team; we think you'll love it too.

We offer compensation packages that consist of competitive salaries and benefits. As a team member, you'll be eligible to benefit from:

• Flexible PTO paid holidays

• Top-quality benefits package (Health, Dental, Vision, STD, LTD, and Life Insurance)

• 401k with employer matching (after 90 days)

• Parental Leave: paid parental leave for birthing and non-birthing parents (after 1 year)

• Professional Development Reimbursement (after 6 months)

• Monthly credit towards wellness activities (gym, meal plans, mental health costs)

• Free access to wellness subscriptions, mental health and financial planning platforms

• Discounted rates for pet insurance and voluntary life insurance and exclusive employee discounts through Perkspot

• Company-paid parking in the heart of Brickell

• State-of-the-art Apple computer and accessories

• Wellness activities, happy hours, and company-wide fun events

• Top-of-the-line office facilities, including an on-site gym and wellness center, fully stocked kitchen, and more

WHAT YOU'LL DO

• Review system requirements, specifications, technical design documents and more, providing accurate analysis and feedback that improves the product.

• Plan, develop and execute test plans and cases, creating appropriate reports on results and provide visibility to appropriate teams.

• Work cross-functionally with other Quality Assurance Engineers for testing and development of site capability and functionality, ensuring high quality throughout production.

• Make appropriate recommendations and execution plans based on report findings.

• Effectively document testing phases, identifying and recording defects, bugs, errors, and other associated issues.

• Assist the team in troubleshooting issues that may arise during the testing phase, offering appropriate recommendations and implementations.

• Establish Quality Assurance Engineer strategy and best practices.

• Test and report on current client offerings, ensuring everything is operating up to our high standards, offering suggestions on improvements when necessary.

• Work with product managers and developers to identify and improve system requirements, supporting the team in implementing those changes as needed.

• Manage quality assurance parameters, maintaining statistical process controls, analyzing associated data, and other assorted technical support as needed.

• Mentor and help other members of the QA team to learn new technologies (e.g automation) and other QA best practices to apply them in their testing.

WHO YOU ARE

• 3-5 years of experience in a manual QA engineer role

• Experience working in all stages of SDLC, including design, implementation, code review, acceptance / regression testing and deployments

• Proven experience developing load and stress tests using jMeter to simulate high traffic throughput and bursts

• Experience developing automated test cases using RSpec, Selenium, Cucumber, and Appium

• Experience developing integrations with 3rd party test case management services (e.g. TestRail).

• Experience developing automation tests and pipelines for native Android and iOS mobile applications.

MORE ABOUT HAKU

haku is a state-of-the-art technology platform that powers world-renowned events. Our SaaS product equips event organizers of all sizes with an impactful business platform that enables them to plan, organize, promote, and execute their events. The bulk of our customers make up the enterprise tier of our market and include organizations like the Marine Corps Marathon, runDisney, The Philadelphia Eagles, the Bank of America Chicago Marathon, the Atlanta Track Club, the Big Sur Marathon, Team in Training, Mercedes Benz Corporate Run, and many more.

We’re proud to be a minority-owned business and equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Our vision as an employer is to establish a work environment where everyone is welcomed, and anyone has the right to succeed

For more information about our company, please visit our website at www.hakuapp.com/careers