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Position Overview
The online training development specialist works in tandem with the senior content strategist and production team in creating, converting, maintaining, and delivering HAI Group content for online delivery. They will leverage e-learning authoring and creative tools, as well as the Learning Management Systems (LMS), to create, convert, or maintain content for online delivery. They will also assist our customer support specialists when needed with customer care, web support, training, and subscriber onboarding to achieve a high level of customer satisfaction and day-to-day operations. The online training development specialist will be a professional with experience in instructional design, online training content development, project management, and training delivery that works collaboratively to meet departmental goals.
Essential Functions
Knowledge, Skills, Abilities:
Job Requirements
Preferred
Work environment & Physical Demands
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Department Overview
The online learning department is a creative and customer-focused, not-for-profit business unit that develops and maintains online training for housing professionals. The team develops online certification courses, informative shorts, marketing videos, and other media for HAI Group customers.
Company Overview
HAI Group®[1], is the nation’s leading property-casualty insurance company founded by and dedicated to affordable housing organizations. While we are recognized as a pioneer of affordable housing insurance programs, insurance is not our only strength. We protect, preserve, and promote the sustainability of affordable housing with an array of products and services that support the challenges housing organizations face. Besides insurance, we offer risk management services, online training, and consulting services used by more than 1,500 housing organizations nationwide. Headquartered in Cheshire, Connecticut, HAI Group® was recognized as a Top Workplace in 2020, 2021, 2022, 2023 and 2024.
Cultural Objective
HAI Group contributes to a culture that creates a safe and healthy working environment and a space of inclusiveness and belonging for all by: exceeding our customers’ expectations, working collaboratively across the organization, embracing diversity, and demonstrating mutual respect and empathy.
HAI Group Benefits and Perks
HAI Group is an Equal Opportunity Employer.
No agency submissions please. Resumes submitted to any HAI Group employee without a current, signed and valid contract in place with the HAI Group Recruiting team for this position will become the property of HAI Group and no agency fees will be paid.
[1] HAI Group® is a marketing name used to refer to insurers, a producer, and related service providers affiliated through a common mission, management, and governance. Property-casualty insurance and related services are written or provided by Housing Authority Risk Retention Group, Inc.; Housing Authority Property Insurance, A Mutual Company; Housing Enterprise Insurance Company, Inc.; Housing Specialty Insurance Company, Inc.; Innovative Housing Insurance Company Inc.; Housing Investment Group, Inc.; and Housing Insurance Services, Inc. (DBA Housing Insurance Agency Services, Inc. in NY and MI).
Notice of Collection of PI: https://www.housingcenter.com/wp-content/uploads/2022/12/2023-HAI-Notice-of-Collection-Employees_1099_Applicants.pdf
Full Time
Insurance
$67k-84k (estimate)
05/10/2024
05/31/2024
housingcenter.com
CHESHIRE, CT
50 - 100
2011
Private
DAN LABRIE
$5M - $10M
Insurance
HAI provides insurance coverage, risk control services and training via television network to public housing authorities.