Purpose of Position :
Provides human resources services for Concessions International employees at a medium-to-large airport location. Administers recruiting, onboarding, employee relations, administration, regulatory compliance, compensation, and employee discipline in accordance with company policies and/or applicable law. Works closely with the HR management and operations leader to develop plans and programs to meet the current and future needs of the designated airport location. Support and assists with complex and specialized administrative duties.
Key Responsibilities :
Provides human resources services at a designated business with operations. Works with operations management to meet needs of business plan.
Advise management in the appropriate handling of employee performance and discipline issues.
Conducts internal investigations, resolves complaints, and recommends employment actions when applicable in accordance with the company policy and/or applicable law. Direct complex issues to the VP of HR or other designated senior management.
Administers recruiting activities which includes maintains accurate records of job postings; reviews applications, conducts and schedules preliminary interviews for internal and external applicants. Makes recommendations to hiring managers.
Manages new hire and onboarding process including confirmation of required background checks, scheduling fingerprint appointments, completion of required forms, I-9 verification.
Supports performance management activities and pay administration processes. Maintain awareness of local market/airport rates and pay practices for hourly associates. Maintains the integrity and confidentiality of human resource files and records.
Collaborates with HR management team to develop and/or modify policies and processes to improve the effectiveness of HR operations.
Maintains employee records, ensuring completion and accuracy of details such as employee contact information, job classification, pay rates, terminations leave of absence and other key details.
Reviews new hire data, employment changes, payroll deductions, terminations, and other employee changes in the HRIS.
Understands company benefits plans and support with the administration of employee benefits, which may include collecting and submitting employee information and notice of change in status to health, dental, life, disability, and other pertain information.
Conducts or assists with HR Audit which may include I-9 audits, EEO-1 filings, payroll audits, and other compliance reviews.
Remains current in knowledge and understanding of national and local laws/regulations affecting assigned areas. Identifies trends that could impact organizational objectives and/or operational resources.
Completes/responds to employment verifications, unemployment claims, and related inquiries.
Performs other duties as assigned.
Decision-Making Authority :
Position exercises judgment on a daily basis in administering HR programs and in providing information to managers and employees. For decisions that would have a potentially significant impact or require material deviation from established policy, position clears with VP, HR or Sr. HR professional or designated management as appropriate.
Qualifications :
The qualifications listed below are representative of those required to successfully perform the essential duties and responsibilities of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
Bachelor's degree in a related field from an accredited college or university and a minimum of three years of progressively responsible experience in the field; or, an equivalent combination of education, training and experience.
Knowledge, Skills and Abilities:

• Demonstrated knowledge and understanding employment laws and regulations.
• Knowledge of best practices as it pertains to hiring and other HR best practices.
• Advanced verbal and written communication skills; ability to effectively communicate with employees, customers, vendors and/or others as required.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Must maintain confidentiality and secure confidential documents and records.
• Must be proficient with programs such as Microsoft Office Suite, UltiPro/UKG/Pro, ADP, HRIS software; ability to prepare letters, spreadsheets, presentations, build and run queries, and/or other documents/reports as required.
• Must maintain a high degree of accuracy in data entry.
• Ability to handle competing priorities in a fast-paced environment.
• Must be detail oriented and organized.
• Good analytical, decision making and problem-solving skills; ability to resolve conflict and deliver results.
• Solid interpersonal skills, service orientation, and ability to work effectively with others.
• PHR or SHRM-CP is preferred.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequently required to stand; walk; sit; talk; hear; use hands to finger, handle, or feel objects; reach with hands and arms; may occasionally climb stairs.
• Prolonged periods of sitting at a desk and working on a computer.
• Occasionally required to lift and/or move up to 10 pounds.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regular, on-site attendance is required
• Work is primarily in a climate-controlled office building or airport facility with moderate noise level