Job Description

H-E-B is one of the largest, independently owned food retailers in the nation, operating over 400 stores throughout Texas and Mexico, with annual sales generating over $31 billion. We're known to lead the way with creative new concepts, and now we're in the Restaurant & Bar business, combining exceptional food and outstanding service for a distinctive, yet familiar neighborhood dining experience.As a Line Cook / BBQ Pitmaster, you'll provide superior fast, fresh, and friendly customer service in a fast-paced restaurant environment. You'll prep ingredients for the kitchen and maintain department and food safety / sanitation standards.Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.Do you have a:HEART FOR PEOPLE... willingness to deliver fast, fresh, and friendly customer service and teamwork with a great attitude?HEAD FOR BUSINESS... culinary skills, critical thinking, and execution of written plans?PASSION FOR RESULTS... drive to support your Team's focus on excellence and guest satisfaction?We are looking for:- culinary certification, or equivalent culinary training / work experience- experience in food prep / equipment- communication and interpersonal skillsWhat is the work?Food Service:- Cuts, slices, dices, chops, food for recipe preparation; preps in accordance with recipe specifications and SOPs- Prepackages condiments (sauces, dressings) for prepared food items- Completes tasks at assigned work station- Assists in multiple cooking venues- Assists in technical areas, and with catering orders, as needed- Masters recipe preparation, including daily production to account for raw material variations and customer demand- Prepares, packages, and plates fresh product- Performs other duties as assignedFood Safety / Sanitation:- Ensures compliance with department Store and standard operating procedures- Properly handles / maintains temperature integrity of all ingredients, product, and equipment operation- Maintains sanitation in food preparation areas- Properly handles, operates, and maintains equipment- Performs as a team member to help ensure a safe, clean, productive operationCustomer Service:- Provides / ensures customers a sense of urgency related to accuracy, speed, and freshness of their order- Provides superior customer service at all times; provides internal customer service- Provides detailed knowledge of menu items, ingredients, prep methods, etc.- Assists guests as neededWhat is your background?- Minimum age 18 (mandatory)- High school diploma (or equivalent)- Culinary certification, or equivalent combination of culinary training / experience- 1 years of experience in commercial foodservice- Experience in food preparation and equipmentDo you have what it takes to be a fit as an H-E-B Line Cook / BBQ Pitmaster?- Culinary knowledge- Understanding of nutritional values and ingredients- Strong communication and interpersonal skills- Reading and writing skills- Technology skills- Planning and organizing skills- Culinary math skills for recipe conversion- Ability to execute high-volume productionCan you...- Function in a fast-paced, retail environment- Work extended hours and / or rotating schedules- Safely maneuver around moving mechanical parts- Constantly* reach at waist, grasp- Frequently be exposed to fumes or airborne particles, and toxic or caustic materials - Frequently stand, walk, - Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot twist, push / pull with arms, pinch, perform fine motor movements, shoulder circumduction- Occasionally be exposed to wet, cold, ambient temperatures, and loud noise- Frequently be exposed to heat- Demonstrate the ability to lift 80 lbs, and manage in excess of 80 lbs with a team lift*** While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5 hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day** It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.08-2019