10 Customer Experience Specialist Jobs in Stamford, CT
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Gunner is Hiring a Customer Experience Specialist Near Stamford, CT
Description
Gunner is the Uncontractor! A premier home improvement company that delivers the customer experience every homeowner truly deserves. Gunner is #965 of Inc. 5000 fastest growing private companies and most recently, our online roofing platform was named a winner of the Good Housekeeping’s 2023 Home Renovation Awards! As such, we’re expanding nationally and looking for a Customer Experience Representative.
We are looking for an individual who is experienced on the phones. As a Customer Experience Representative, you’ll be trained on Gunner’s product offerings, systems and software and set up for success. This is a player role and a position of what we envision will become a department as the company continues its expansion efforts.
What’s in it for you?
🙌 Competitive base salaries
💰A 401K (with matching) retirement savings program
✅Health Insurance (with company contribution)
❗️Path to promotions within Gunner organization
📱Company phone and computer
📝A paid 2-week training as part of onboarding
⛱Unlimited PTO
🎉A fun and passionate team!
What you will do:
- NO COLD CALLING – COMPANY LEADS PROVIDED
- Answer company phone lines to conduct a discovery call and dispatch a Sales Representative for an in home appointment
- Dispatch Project Managers for service requests, as needed
- Act as a ‘Gate Keeper’ for solicitation calls
- Articulation of Gunner's Products and Services to new and existing homeowners
- Work efficiently as a team member and solo
- Attend company and team meetings
- Manage and nurture company leads to set sales appointments at a high level
- Tracking data and analytics
What you will bring:
- One year previous Sales Experience Preferred
- Bi-lingual preferred (Spanish)
- Phone experience required
- A passion for making a difference!
- Outstanding communication and listening skills
- HubSpot experience, a plus
- Must have an unlimited drive to succeed and a positive attitude
- A desire to find creative solutions in a dynamic, changing environment
- Charisma, sense of humor, and people skills needed
Gunner is committed to hiring a talented and diverse workforce.
Job Summary
Full Time
$93k-123k (estimate)
03/07/2024
04/16/2024
gunnerllc.com
Wilsonville, OR
<25
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The following is the career advancement route for Customer Experience Specialist positions, which can be used as a reference in future career path planning. As a Customer Experience Specialist, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Specialist. You can explore the career advancement for a Customer Experience Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Specialist job description and responsibilities
Provide an exceptional customer experience through all channels, providing a personalized experience whenever possible.
01/31/2022: Killeen, TX
Focus on activities that create lifetime customers – provide them a standout and consistent experience that keeps them coming back for more.
12/26/2021: Huntsville, AL
Complete prioritisation of customer support requests, providing solutions through online and over the phone support.
01/31/2022: Detroit, MI
Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
01/12/2022: Mcallen, TX
Attend to customer enquiries, requests, and complaints by proffering value-adding solutions ; Going the extra mile to provide suitable solutions.
01/27/2022: Parkersburg, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Specialist jobs
Customer experience specialist job description get to make a difference every single time they go to work.
02/02/2022: Salisbury, NC
Portland Customer Support agents are required to conduct themselves professionally and provide exceptional service while supporting all business decisions.
12/13/2021: Wichita, KS
Exercise good service and business judgment with end goal of customer satisfaction.
01/12/2022: San Diego, CA
Team oriented, ability to work with a diverse customer base, ability to negotiate and strong sales skills.
01/18/2022: Baton Rouge, LA
Must possess excellent customer service attitude/skills.
03/02/2022: Rapid City, SD
Step 3: View the best colleges and universities for Customer Experience Specialist.
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