Do you enjoy providing amazing customer service and want to make a positive impact on someone else’s life? If so, this may be the perfect position for you.
FRSTeam by Gunderson is seeking a service-focused, friendly professional to join our team as a Job Coordinator. As a Job Coordinator you will be the face of FRSTeam in the field. Compassion, empathy, and patience are key traits of a successful candidate. We seek an individual with strong decision-making skills and the ability to work well with change. Job Coordinators must be able to multi-task and show great attention to detail.
Who we are:
FRSTeam by Gunderson specializes in the restoration of garments, other wardrobe items, and fabric articles damaged by smoke, fire, or water loss. We are the industry leader providing this unique service.
Our most important and valuable resource is the employee. We are a family owned and oriented business. This position is an exciting and challenging opportunity for someone with great customer service, communication and organization skills.
General Job Duties:

• Customer contact and follow up through delivery of goods
• Field coordination and communication with customers, adjusters & contractors
• Packing, carrying, inventorying damaged personal property from water, fire and mold incidents
• Remove affected textile items such as clothing, area rugs and window coverings from homes
• Packing and moving duties can include up to full house pack outs
• Inventory, track, and document order through production processing
• Review and follow up billings and customer concerns
• Manage multiple job files and assignments
• On call week every 4-6 weeks (emergency response).
• Additional reasonable duties as assigned

Required Experience:

• Strong customer service background
• Professional communication skills
• Production, people-oriented and highly organized.
• Applicant must be able to pass background check and possess clean driving record (must be able to drive company vans and trucks).
• Ability to consistently lift and carry up to 35 lbs. daily

We Offer:
Full-time position
Job hours are typically Monday – Friday, 8:00am-4:30pm, overtime may be available daily and some Saturdays.
PTO
Paid Uniforms
Health Benefits