Description

The Medical Assistant (MA), while working within the scope of only those acts which are delegated by the supervising physician or registered nurse (RN), provides direct patient care to assist in meeting individual and age-specific needs of patients and families / significant others.

This responsibility includes provision of compassionate, safe, and competent care as delegated by physician or RN. The MA receives daily direction and provides daily organizational support for the physician and team.

The need for direct or general supervision is determined based on standards of practice and includes complexity of patients, competency, and education.

Direct supervision is defined as working side by side to observe, coordinate and direct firsthand the practice of another.

General supervision is defined as available to observe, coordinate and direct the practice of another.

Major Responsibilities :

The MA :

1.Accepts delegation from the physician and RN and is responsible for delivering care in accordance with the patient's plan of care,and in compliance with organizational, regulatory, and professional standards and guidelines.

2.Contributes to the plan of care by collecting and reporting patient data. Gathers data in support of the comprehensive assessment and care planningconducted by the physician or RN.

3. Observes and reports the patient's response to care as well as significant symptoms or changes in patient status to the RN or physician.

4.Documents accurately all aspects of care in an appropriate and timely manner, and in compliance with organizational, regulatory, and professional standards and guidelines.

5.Incorporates the patient’s / family's readiness to learn when reinforcing teaching initiated by an RN orphysicianto achieve optimal, age-specific, and individualized care.

6. Demonstrates respect for all individuals and promotes a healing environment for patients, families, and co-workers.

7. Maintains competency and contributes to the Gundersen Health System mission and strategic plan including but not limited to :

Rooms patients and obtains and documents components of rooming process

Assists the physician / RN in performing and documenting tests and procedures

Verifies new and refill prescriptions, contacts pharmacies

Uses the electronic medical record proficiently; transmits information electronically

Gathers and documents objective information during phone interactions and shares with physician and / or RN who determine care

Maintains sterile technique and infection control standards as required

8. Possesses excellent communication skills and contributes to success of the team through participation in staff meetings, quality improvement projects and committees, etc.

9. Performs other job-related duties as assigned.

Education and Learning :

REQUIRED

Graduate of a Medical Assistant program, Practical Nursing program or Vocational Nurse program or have completed education to be eligible for NCLEX-PN

High School Diploma or equivalency and attained a Medical Assistant Certification

Licensure and Certifications

REQUIRED

If a Medical Assistant : Certification is required within 18 months of hire date by one of the following :

American Association of Medical Assistants as a Certified Medical Assistant

National Healthcareer Association as a Certified Clinical Medical Assistant

National Center for Competency Testing as a National Certified Medical Assistant; or

American Medical Technologists as a Registered Medical Assistant

National Association for Health Professionals as a Nationally Registered Certified Medical

Assistant

Current Infant-Adult Basic Life Support for Health Care Providers (with hands on learning) from one of thefollowing programs;

American Heart Association or American Red Cross.

Some departments may require additional certifications. For example, if a Medical Assistant is working witha Chiropractor, they will need a Wisconsin Chiropractic Technician Certification (CHIROTEC).

If a Practical or Vocational Nurse : Licensed minimally in the State of practice, some positions may require additional State LPN licensure.

Current Infant-Adult Basic Life Support for Health Care Providers (with hands on learning) from one of thefollowing programs;

American Heart Association or American Red Cross.

Age Specific Population Served :

Infant (less than 1 year)

Pediatric (1 - 12 years)

Adolescent (13 - 17 years)

Adult (18 - 64 years)

Geriatric (65 years & older) Unit / Department Specific

OSHA Category :

Category 1 All Employees in this job title have a reasonably anticipated risk of occupational exposure to blood and / or other potentially infections materials

Environmental Conditions :

Exposed to infectious diseases.

Physical Requirements / Demands Of The Position :

Sitting Frequently (34-66% or 5.5 hours)

Static Standing Continually (67-% or 8 hours) Walking / Standing Continually (67-% or 8 hours)

Stooping / Bending Occasionally (6-33% or 3 hours)

Squatting Occasionally (6-33% or 3 hours) Kneeling / Half Kneel Occasionally (6-33% or 3 hours) Climbing Stair Occasionally (6-33% or 3 hours)

Reaching - Shoulder Level Continually (67-% or 8 hours)

Reaching - Below Shoulder Continually (67-% or 8 hours)

Reaching - Above Shoulder Continually (67-% or 8 hours)

Repetitive Actions - Pinch Forces Frequently (34-66% or 5.5 hours) Pounds of force 0-25

Repetitive Actions - Grip Forces Frequently (34-66% or 5.5 hours) Pounds of force 0-25

Repetitive Actions - Fine Manipulation Continually (67-% or 8 hours)

Balance - Right Leg Occasionally (6-33% or 3 hours)

Balance - Left Leg Occasionally (6-33% or 3 hours)

Lifting - Other Occasionally (6-33% or 3 hours) Number of lbs 0-25

Carrying - Short Carry Occasionally (6-33% or 3 hours) Number of lbs 0-25

Push / Pull (Static Force) Occasionally (6-33% or 3 hours) Number of lbs 0-25

Equal Opportunity Employer

Last updated : 2024-04-23