At Guild, we take care of our clients and we take care of each other. As a Guild employee, you’ll experience the satisfaction that comes with creating real change for individuals and communities. You’ll also experience an organizational culture that is serious about work/life balance and professional development opportunities.

We believe our clients deserve the best quality of care and service we can provide, and we show up when others do not.

We believe in flexibility and autonomy as core tenets of our organizational culture.

We believe every employee deserves a supportive team and leader.

We believe in providing every employee with opportunities for continuous growth that meet their own individual career goals.

If this resonates with you, we’d love to meet you!

Outreach Case Manager (CPSS)

FLSA Status: Full-time, Hourly, Non-Exempt
FTE: 1.0
Salary Range: $22.00 - 24.00/Hourly
Website: https://guildservices.org

Guild is seeking a Certified Peer Support Specialist to join out Homeless Outreach team. This position provides direct support and services to individuals with serious mental illness and substance use disorder who are living in shelters, on the street, are without stable housing, or are at-risk of homelessness. The CPS will draw on their own experience with mental illness to provide peer counseling and direct support, as well as model wellness and assist individuals in their recovery.

As part of the team, will work in partnership and collaboration with social service and housing providers to ensure that individuals experiencing homelessness decrease the time between referral and being housed, make connections with other services as needed, and remain engaged.

Primary Responsibilities

• Connect with individuals referred to Guild via SMAC Coordinated Entry System.
• Locate individuals in the community and offer Guild services.
• Coordinate intake and perform an individualized needs assessment to develop a Housing Support Plan that addresses barriers to obtaining housing.
• Assist individuals in accessing services and resources by providing information, referrals, linkages, and advocacy.
• Connect individuals to suitable housing options like subsidized housing, Section 8, EHV, SROs, permanent supportive housing, affordable and market-rate housing, and other similar opportunities.
• Assist the individuals with the housing related paperwork, with prospective landlords, ensure completion of Coordinated Entry Assessment for potential priority housing opportunities.
• Provide crisis intervention to homeless individuals in the community or in a safe environment as needed.
• Partner with community and county partners to best serve individuals.
• Attend monthly trainings offered by DHS and stakeholders or as needed.
• Document all interactions and communications with individuals in the Homeless Management Information Systems and Guild’s EHR.

Qualifications

Level I Certified Peer Support Specialists must meet the following criteria:

• Qualified under Minnesota law as a Mental Health Rehabilitation Worker.
• Successfully completes the Minnesota Department of Human Services (DHS) approved Certified Peer Specialist training and certification exam.

Preferred

Level II Certified Peer Support Specialists must meet all requirements of a Level I CPS and the following criteria:

• Is qualified as a mental health practitioner per DHS requirements.

Additional Requirements

• Must be ambulatory and able to negotiate stairways.
• Valid Class ‘D’ Driver’s License, reliable vehicle, satisfactory driving record and necessary insurance.
• Ability to perform CPR and First Aid and respond to emergencies.
• Must not be actively receiving services from Guild Incorporated and must not have received services within the last two years.

Guild’s Employer Promise

We know you do your best work when you feel supported and have the flexibility to meet all of life’s demands, no matter what those demands might be. Guild is an environment where your emotional, physical, and social wellbeing matters. A place where we’re motivated to care for each other and to work together to make a difference in the lives of our clients. We show up for our clients and we show up for each other. And Guild shows up for you.

About Guild

Guild is a Minnesota not-for-profit 501(c)(3) organization that empowers those living with mental illness and/or experiencing long-term homelessness by helping them find the tools they need to lead stable, fulfilling lives in communities of their choosing.

Benefit Highlights

• Flexible work arrangements
• Autonomous managers
• Separate vacation, personal and sick time
• Modern technology (enables flexibility, communication and collaboration)
• Sick leave donation
• Supportive culture
• Investment in individual and group training and development

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)