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Patient Account RepresentativeTravel Required:
NoneClearance Required:
NoneWhat You Will Do:
Immediate hiring underway! Hybrid opportunities in San Antonio, TX.
Guidehouse is experiencing exponential growth, driven by an inclusive culture with a desire to see all succeed! Wed like the opportunity to welcome you onboard.
These are hybrid positions working three days from home and two days in our San Antonio office .
In this full-time role, we offer a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
The Patient Account Representative is an extension of a clients business office staff. Representatives are responsible for taking in-coming and making out-going calls to patients and insurance companies to resolve account balances. All client policies and procedures are followed. Representatives will perform any and all job-related duties as assigned.
Essential Job Functions:
Experience needed for insurance focused opportunities:
Appeals & Denials
Medicare/Medicaid
Commercial & Federal insurance carriers
Insurance Follow-up
UB-04 & CMS 1500
Responsible for working on 40-70 Accounts Per Day
Duties and Responsibilities
Complete all business-related requests and correspondence from patients and insurance companies.
Minimum call requirement for self-pay representatives is 75 calls a day.
Complete all assigned projects in a timely manner.
Assist client and patients in all requested tasks.
Communicate to Guidehouse management areas of concern or areas of improvement.
Client Responsibility
Research and respond to all patient inquiries received by telephone and mail.
Update patient demographic information and initiate account adjustments.
Try to resolve account balances to zero prior to accounts being forwarded to an outside agency for collections.
What You Will Need:
High School Diploma or equivalent required.
1 year experience working in customer service or Healthcare setting.
For insurance specific clients: 1 year medical provider experience working with UB04, appeals & denials.
Strong customer service skills / customer service experience required
PC skills in a Windows environment are required specifically Microsoft Word and Excel.
What Would Be Nice To Have:
Knowledge and utilization of desktop applications to include Word and Excel is essential for job responsibilities.
Ability to initiate and follow through on projects and work independently with minimal supervision.
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Full Time
$39k-49k (estimate)
04/22/2024
05/10/2024
guidehouse.com
WASHINGTON, DC
7,500 - 15,000
2018
BRUCE J KLORES
$500M - $1B
Retail
Guidehouse is a leading global provider of consulting services to the public and commercial markets with broad capabilities in management, technology, and risk consulting. We help clients address their toughest challenges with a focus on markets and clients facing transformational change, technology-driven innovation and significant regulatory pressure. Across a range of advisory, consulting, outsourcing, and technology/analytics services, we help clients create scalable, innovative solutions that prepare them for future growth and success. Headquartered in Washington DC, the company has more ...than 7,000 professionals in more than 50 locations. Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets and agenda-setting issues driving national and global economies. For more information, please visit: www.guidehouse.com.
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The following is the career advancement route for Patient Account Representative positions, which can be used as a reference in future career path planning. As a Patient Account Representative, it can be promoted into senior positions as a Patient Accounts Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Account Representative. You can explore the career advancement for a Patient Account Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Account Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Account Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Account Representative jobs
Attain Additional Licenses, Certifications, and Registrations as Needed.
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Become a Responsible Support When Needed.
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Earn a Master’s Degree (Optional).
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Get experimental with different positions.
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Join a Professional Organization.
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Step 3: View the best colleges and universities for Patient Account Representative.