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Reports to: Store Manager
Supervises: Assists management with all sales associates, desk associates, stock associates
Position Overview
The assistant manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling floor and stockroom.
People Development
- Ensure all associates complete training per company guidelines
- Lead by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experience
Customer Experience
- Ensure an excellent level of customer service as a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team
- Maintains all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom
Drive Sales Profitability
- Meet or exceed profitability expectations for the store in sales, payroll, shrink and conversion
Operational Effectiveness
- Meet all payroll expectations
- Control company assets by meeting all loss prevention measures
- Execute and comply with all company policies and procedures
Additional Responsibilities
- Uses sound judgment when making decisions
- Excellent communication skills
- Acts with integrity and respect
- Adapts to changes required by the business
- Ability to handle multiple tasks simultaneously
- Assumes and completes other duties as assigned by supervisor
Job Requirements
- A proven track record for driving sales and profit, people development, and/or succession planning rating of TD or better
- Minimum two years experience with a proven track record for driving sales and profit results and training and developing a team of individuals
- Personal computer and detailed report analysis
- High school education or equivalent preferred
- Some heavy lifting in excess of 30 pounds
- Scheduled shifts may require standing for a minimum of eight hours
Brand
GUESS Factory
Job Type: Full-time
Benefits:
Experience level:
Shift:
Weekly day range:
Ability to Relocate:
Work Location: In person
Full Time
Consumer Goods
$57k-76k (estimate)
02/23/2024
04/22/2024
guess.com
LOS ANGELES, CA
7,500 - 15,000
1981
Public
CARLOS ALBERINI
$1B - $3B
Consumer Goods
Guess is a manufacturer and online retailer of tops, sweaters, jackets, backpacks, jumpsuits, wallets, shoes, watches, sunglasses and belts.
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Quotes from people on Assistant Manager job description and responsibilities
Assistant managers provide direct assistance and reporting to managers.
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Assistant managers are also expected to develop a good relationship with the whole workforce and clients to contribute to a successful and healthy workplace.
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The assistant manager schedules repairs when tenants report problems with appliances and other equipment.
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Career tips from people on Assistant Manager jobs
Don’t be afraid to close the deal.
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