At Greene, Tweed, you'll find the cutting-edge technology, world-class polymer expertise and endless advancement opportunities you'd expect from a multi-national industry leader. You'll find them all in an environment that embraces diversity in people and opinions, moves decision making to the point of impact, and celebrates your success. If you enjoy continuous learning and are excited about working with and creating technological solutions, explore career opportunities with Greene, Tweed. Job summary: Supports the organization with initial compliance and ongoing preparation, testing and monitoring of conformance to established quality assurance processes and standards for manufacturing and production. Performs evaluation of internal controls, communications, risk assessments and maintenance of documentation as related to compliance with internal and external safety, quality and regulatory standards. Identifies risk and evaluates deficiencies while working with internal departments /business units to appropriately remedy them. Facilitates internal training on quality assurance requirements, processes and procedures. May perform audits and risk assessments. Specific Responsibility: 1. Create complete customer documentation packets based on individual customer requirements, including first articles customer forms, certifications and physical property reports. 2. Interpret customer prints, PO’s and quality clause requirements and ensure that our documentation satisfies those requirements. 3. Support Greene Tweeds QMS customer satisfaction and verification of purchased product by active participation in 8D’s and customer corrective actions including evaluation of data and generating summary reports. 4. Works with customer to provide product data, inspection data, first articles, certifications and shipping information for customer online programs to satisfy customer special requirements. 5. Achieves Certification for and Performs Designated Quality Representative duties as directed by Customer Supplier Release programs (may involve yearly travel). 6. Supports Customer Process Audits and Product Substantiation Reviews with Customers onsite Required Minimum Qualifications: Education: HS Diploma required, degree preferred Skills and Experience: Minimum 2 years of relevant experience. Strong teamwork and time management skills required. Experience in customer service, or the ability to demonstrate strong interpersonal and communication (written & oral) skills required. Continual improvement exposure, including an understanding of LEAN concepts in a Manufacturing environment desired. The ability to adapt and a willingness to adjust to changes in plans, direction or area requirements required. An understanding of functional SAP knowledge preferred, along with computer literacy skills that can be applied to documentation analysis. Qualified (or able and willing to achieve qualification) as a Lead Auditor required Note: This Job Description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by the Supervisor. All requirements are subject to change and updates. We offer a competitive benefits package that includes medical, dental, vision, life insurance, short term and long term disability insurance, 401K savings plan, paid time-off, tuition assistance and more, to meet the diverse needs of all employees and their family members. EEO Minorities/Females/Protected Veterans/Disabled Greene, Tweed, a Federal Contractor, is an equal opportunity employer of protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status. NOTE: Greene, Tweed is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities, unless they have a written agreement for the position they are contacting us about. Regardless of past practice, all resumes submitted by search firms to any employee at GT without a valid written search agreement in place for that position will be deemed the sole property of Greene, Tweed, and no fee will be paid in the event the candidate is hired by Greene, Tweed as a result of the referral or through other means.