General Information:

Service Execution Planning & Logistics work focuses on managing service execution to optimize the use of resources and meet job schedules and standards including assisting regional service manager with the planning and controlling schedules and job requirements, coordinating the delivery of parts, supplies and test equipment/tools.

Mission Statement:

Performs shipping/receiving tasks as required, verifies that materials, equipment and tools received are as expected and ordered in both type and quantity. Keep tools/equipment local warehouse organized. Prepares appropriate documentation for shipments of tools and equipment to job sites and/or for repair and calibration. Execute incoming inspections and coordinate preventive or corrective maintenance tasks.

Your Responsibilities:

• Assist the regional field service manager with the planning and scheduling of field engineers.
• Support planning and scheduling activities, ensuring systems are constantly updated as to reflect location and status of equipment and tools.
• Organize and maintain local inventory and storage area.
• Coordinate the shipping, collection and receiving of test equipment and tools with transportation and logistics partners.
• Maintain files and records of shipping/receiving documents.
• Initiate purchase requests of services and supplies per local job or maintenance requirements.
• Perform incoming inspections and basic visual and functional tests in tools and equipment, such toolboxes, slings, HV electrical test equipment, torque wrenches, tool sets, SF6 gas carts.
• Coordinate general calibration and maintenance requirements on equipment.
• Coordinate work with other groups to ensure meeting schedule and job commitments.
• Perform duties in a manner compliant with prevailing quality procedures and policies.
• Assist with the general upkeep of the local service office.
• Perform other related duties as assigned by management.
• Candidates must reside or relocate to Boston/MA.
• Living core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your Background:

• High School degree plus 3-5 years of related experience in shipping, receiving and logistics, preferable technical high school or associate degree in an electrical or mechanical area, or alternatively, a special combination of education and experience and/or demonstrated accomplishments.
• Candidate must already have work authorization that would permit them to work in the United States.
• Proven knowledge of warehouse policies and procedures.
• Past experience with service scheduling is preferable.
• Proven knowledge as user of an ERP and/or inventory management system. SAP preferable.
• Preferable knowledge of MV and HV field test equipment, such as timers, CT testers, power factor tester, high pot, multimeters, gas analyzers.
• Physical ability to load / unload, pack / unpack equipment.