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Group Health Cooperative of Eau Claire
Altoona, WI | Full Time
$81k-100k (estimate)
4 Months Ago
Cornerstone Caregiving
Altoona, WI | Part Time | Full Time
$28k-34k (estimate)
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Patient Care Coordinator
$81k-100k (estimate)
Full Time | Business Services 4 Months Ago
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Group Health Cooperative of Eau Claire is Hiring a Patient Care Coordinator Near Altoona, WI

Position Purpose
With minimal supervision, assists members to support, educate and advocate for the member as the member moves within the health care system. Relates effectively with others for continuity of care; maintains satisfactory relations with others, maintains accurate and complete records.
Essential Position Functions
  • Make outbound calls to members to provide support, education and assistance as the member moves within the health care system to increase quality metrics.
  • Work with providers, members and Health Management staff to coordinate access to care, compliance with care plans and periodic screenings
  • Advocate on behalf of the member regarding accessibility of services, assessing and interpreting member needs
  • Identifies problems and assists with the best possible solution in an accurate and prompt manner
  • Solves moderately complex problems and/or conducts moderately complex analysis
  • Communicates in a pleasant, professional, and efficient manner assuring exceptional customer service
  • Prioritizes and organizes own work to meet agreed upon deadlines
  • Relates effectively with co-workers regarding continuity of care and care management of members
  • Maintains a professional approach with the highest standard of confidentiality
  • Displays concern and initiative
  • Cooperates and maintains good rapport with staff, other departments, members, providers, and agencies involved in providing quality care to the member
  • Maintains the standards of accurate and complete recording and reporting
The listing of essential and periodic functions is not to be considered an exhaustive list of duties that may be performed.
Minimum Requirements of the Position
  • High school graduate or equivalent.
  • One to three years of customer service experience. Prior experience in the insurance industry preferred.
  • Excellent communication and customer service skills.
  • Ability to learn and adapt.
  • Proficient in the use of Microsoft Office Suite.
This full-time position offers an outstanding benefit package, including three weeks of vacation the first year, a generous retirement plan, health and dental insurance, a wellness program, and much more! If you are interested in working for an organization focused on a team atmosphere and is dedicated to providing exceptional service submit your resume today! Send resume to: resumes@group-health.com. Group Health Cooperative of Eau Claire is an affirmative action and equal opportunity employer.
Group Health Cooperative of Eau Claire considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$81k-100k (estimate)

POST DATE

01/26/2023

EXPIRATION DATE

05/02/2024

WEBSITE

group-health.com

HEADQUARTERS

ALTOONA, WI

SIZE

25 - 50

FOUNDED

1976

CEO

CLAIRE JOHNSON

REVENUE

<$5M

INDUSTRY

Business Services

Related Companies
About Group Health Cooperative of Eau Claire

Group Health Cooperative is a community-based non-profit health plan that delivers high-quality, personalized service to its members. The Cooperative started as a local coalition over 30 years ago. While it is still a local plan with a local focus, it is now a nationally recognized HMO serving over 70,000 members in Western Wisconsin.

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If you are interested in becoming a Patient Care Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Care Coordinator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Care Coordinator job description and responsibilities

Patient care coordinators educate patients about their health conditions and develop a plan to address their personal health care needs.

12/12/2021: Des Moines, IA

Patient Care Coordinator educate patients and families on the patients' procedures and conditions and make sure records are kept up to date.

01/30/2022: Dayton, OH

They monitor and coordinate patients’ treatment plans, educate them about their condition, connect them with health care providers, and evaluate their progress.

12/26/2021: San Jose, CA

Collaborates with key departments such as admitting, EVS, case management to ensure timely patient admissions and a positive patient family experience.

02/28/2022: Moline, IL

Maintain the workflow of the patient care coordinators; delivering great customer service to the patients, VIP and at-risk patients.

02/03/2022: New Orleans, LA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Care Coordinator jobs

Seniors are the ones who are most likely to require the services of these coordinators.

12/20/2021: Rockford, IL

You must have a goodphysical and health status which would accommodate delivery of duties and access to patient homes.

01/04/2022: Lexington, KY

Need to thoroughly explains procedures, treatments and nursing care to patients and/or family to be a successful Patient Care Coordinator

03/05/2022: San Bernardino, CA

For example, skills like Medical Records, Care Coordination and Healthcare Management are possible skills.

01/18/2022: Parkersburg, WV

Patient care coordinators need to have strong analytical skills and the ability to handle multiple tasks concurrently.

02/14/2022: Bakersfield, CA

Step 3: View the best colleges and universities for Patient Care Coordinator.

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