Overview

Collision Center BMW of Columbia is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add a Customer Service Representative to our team.

In addition to competitive pay, we offer our associates the following benefits:

• Health, Dental, Vision, Life, and Disability insurance
• 401(k) plan with company match
• Paid Time-Off
• Employee Stock Purchase Plan
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities

Basic job duties...

• Confirming appointments
• In process vehicle customer updates - 3 time per week
• Greeting and receiving guest marking vehicle at drop off
• CSI follow up calls
• Manage ARMS (Automotive Rental Management System) for insurance paid rental vehicles
• Other administrative duties may be assigned by manager

Qualifications...

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• Proficient at operating a personal computer including Microsoft Office: E-mail, Excel and Word.
• Must have direct knowledge of CDK and have CCC experience.
• Ability to work independently and be self-motivated.
• Great attitude with high-energy personality.
• Excellent customer service skills.
• Professional appearance and work ethic.
• Strong attention to detail.
• Ability to work well in a process driven environment.
• Outstanding communication skills, both verbal and written.
• High school diploma or equivalent.
• Valid driver license in the state that you will work and a good driving record.

Group 1 is a Fortune 300 company that offers a team environment, great benefits and ongoing training and support for its associates. If you are in alignment with our values of integrity, transparency, professionalism. teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity Employer.

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